POWR Contact Form Builder
by POWR.io · launched
View in Shopify App Store ↗Reviews (690)
we use the POWR Form Builder for several info submissions on our website - customer support is super helpful and patient - was able to troubleshoot with them in real time.
Good customer service, have been using for several years and functions great for our needs.
ich habe das formular auf meine seite beigefügt aber bis jetzt keine meldun bkeommen das es ausgefüllt habe trotz meier tests
Developer reply ·
Vielen Dank für Ihr Feedback. Wir haben Ihnen kürzlich eine E-Mail mit Supportangeboten gesendet, aber noch keine Antwort erhalten. Unsere Überprüfung zeigt, dass die Benachrichtigungen zu Ihren Testeinreichungen erfolgreich an Ihre E-Mail-Adresse gesendet wurden. Möglicherweise sind sie in Ihrem Spam- oder Werbeordner gelandet. Bitte antworten Sie hier, um uns mitzuteilen, ob es jetzt funktioniert. Sollten Sie die Benachrichtigungen weiterhin nicht finden, schreiben Sie uns bitte eine E-Mail an support@powr.io. Wir helfen Ihnen gerne weiter.
Efficient Service, great customer support
Developer reply ·
Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.
I have had several issues with this app. EVERY TIME I try to create a new form, I run into some kind of problem. They do have a support team that tries to help, but the process is often slow, and the issues are usually with very basic things that should work without requiring technical support. What is most frustrating is that when you are working on something time-sensitive, waiting for a call with an expert costs both time and money. I've spent hours troubleshooting issues that, in my opinion, should not exist in the first place. Unfortunately, I cannot recommend this app. I've experienced too many glitches and technical problems, and I believe there are simpler and more reliable alternatives available
Developer reply ·
Hi there, we are sorry to hear that you're having problems with your app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
Professional, courteous and respectful. Good communication, took care of the problem asap.
POWR Form Builder is easy to use to quickly create forms on our Shopify website. Their support team is very quick to provide assistance to resolve any issues or answer questions.
POWR Contact Form Builder is a great product! It is customizable and simple to use. The capabilities of the form help our company to facilitate orders from customers. I recommend it if you are looking for a custom form solution for your website.
This app is not functional for embedding on its own page on the website.
Developer reply ·
Hi there, thank you for the feedback and we're sorry to hear you ran into trouble embedding the app on your page. This isn't the experience we want for you and we'd love to help get it working properly. Please reach out to us at support@powr.io so we can take a closer look at your setup and get the issue resolved for you.
I would like to sincerely thank the entire team at POWR.io for their outstanding support. Every time I have needed assistance, their team has been incredibly responsive, professional, and courteous. The level of customer service I have received on multiple occasions has been truly exceptional. Questions are answered quickly, issues are resolved efficiently, and the support staff always go above and beyond to help. It is refreshing to work with a company that genuinely values its customers and consistently delivers such a high standard of service. Thank you to the entire POWR.io team for your dedication and excellent support. It is greatly appreciated!
Really helpful - quick and friendly customer support. Problem resolved within minutes. Big thank you to Mithsou -
Outstanding support with a quick resolution provided by their live chat team.
I received great help, and am very happy with the communication.
Developer reply ·
Thank you so much for the kind review! So glad we could help and that the communication felt right. Reach out anytime, always happy to help!
The app works pretty well, decently easy to use. Customer support is solid! Luis was able to help me out and get everything situated.
Developer reply ·
Thanks for the review! Glad to hear the app is helping you stay connected with your customers. If you ever need anything, you can reach us at support@powr.io.
Excellent Customer Service. Very quick reply and was able to have answers to a question straight away. Very happy with this app.
Developer reply ·
Thank you so much for the kind review! So glad we could get your questions answered quickly. Reach out anytime, always happy to help!
very easy to use- great and responsive customer service
This app was uninstalled in 2017 and we are still get a monthly bill.
Developer reply ·
Hi there, really sorry to hear about this and the frustration with the billing. Since charges are managed through Shopify, we'd love to dig into the details and help you get this sorted. Please reach out to us directly at support@powr.io, and we'll take a look and make it right.
I use a few different POWR apps and am happy with all of them. The form builder is easy to use and intuitive. I also like that it gives you multiple options for publishing the form.
We had an issue with our site and our forms accidently were deleted from our site. We have many different forms that we use on each different page, so it would have been a major pain to add back into our site manually for each page. The team at POWR did an incredible job at restoring all of the forms that we used previously with little to no hassle on our end. The forms work great for us and easily allow us to get information from our customers. I would recommend POWR for your Shopify site!
Not bad. I would like to know what data they keep and how they protect against spam. I would really like to see some integration for translating the form into store languages, either with the app or by integration with the popular translation apps in Shopify
Developer reply ·
Hi there, Thanks for the feedback. To answer your questions: form submissions are stored securely in your POWR dashboard, you can export or delete them at any time, and the app uses reCAPTCHA along with honeypot protection to filter out spam. Native multi-language support and direct integration with Shopify translation apps aren't available yet, but I've passed the request along to our product team. In the meantime, a workaround is to create a separate form for each language and embed each one on the matching language version of your storefront page, so visitors see the form in their selected language.
Works perfectly - I have been using this app for many years, and it's the best form builder plugin I've found - plus it does a whole lot more useful things that make your website look so professional! Highly recommended.
app works well, customer service team very responsive and helpful.
Been a client with POWR for 5 Years now. Always able to problem solve witha live agaent. Pricinga dn platform interagte well into Shopify! Highly Recemmmend!
Mithsou and the rest of the team were extremely helpful. I had a very specific situation, with multiple steps that needed attention. I never had to re-explain my issue to anyone or deal with a brand new agent or even follow-up. When I got busy, Mithsou offered solutions, and fixed my issue quickly. Best customer service I have received in a while across ANY platform. Wish every team was the POWR team.
Developer reply ·
Thanks for the amazing review! Great to hear Mithsou and the team were able to handle everything smoothly without you having to repeat yourself. Really glad the support stood out. If you ever need anything, you can reach us at support@powr.io.
Good tecnical support; helpful, friendly and quick
Developer reply ·
Thanks for the review! Glad to hear our support team was helpful, friendly, and quick. If you ever need anything else, you can reach us at support@powr.io.
Quickly understood the concern and shared resolution
Developer reply ·
Thanks for the review! Glad to hear the team was able to quickly understand your concern and provide a clear solution. If you ever need anything else, you can reach us at support@powr.io.
This is a very powerful and flexible suite of apps. Great tools, great customer service. Highly recommended!
Developer reply ·
Thanks for the review! Great to hear you’re enjoying the flexibility of the apps and had a strong experience with our support team. If you ever need anything, you can reach us at support@powr.io.
Developer reply ·
Thanks for the 5-star rating! Glad to have you with us. If you ever need anything, you can reach us at support@powr.io.
We’ve had a great experience using POWR.io across our site. It’s incredibly user-friendly and makes it easy to add functionality without needing a developer every time we want to make an update. The variety of plugins is a huge plus — from forms to pop-ups, everything is customizable and integrates smoothly into our existing setup. It’s been especially helpful for quickly launching campaigns and capturing leads without slowing down our workflow. Customer support has also been responsive and helpful whenever we’ve needed it, which makes a big difference. Overall, POWR.io is a reliable, flexible tool that does exactly what it promises. Great option for teams that want to move fast without overcomplicating things.
Developer reply ·
Thanks for the detailed review! Glad to hear POWR has been helping your team move quickly and add functionality without extra complexity. Great to know the plugins, customization, and support have all been working well for you. If you ever need anything, you can reach us at support@powr.io.
Great app, and support! Really top notch
Developer reply ·
Thanks for the review! Glad to hear you’re enjoying the app and had a great experience with our support team. If you ever need anything, you can reach us at support@powr.io.
Very good App! Really easy to use and simple to implement. Keep the good work!
Developer reply ·
Thanks for the review! Glad to hear the app is easy to use and simple to set up. We appreciate the kind words. If you ever need anything, you can reach us at support@powr.io.
This is a very helpful app, even with the free version. And the support is very fast.
Developer reply ·
Thanks for the review! Glad to hear the app has been helpful, even on the free version, and that support has been quick. If you ever need anything, you can reach us at support@powr.io.
Great customer service!
Developer reply ·
Thank you so much for the kind words and the 5-star review! We’re really happy to hear that you had a great experience with our support team. If you ever need help or have suggestions, we’re always here for you. Thanks again for choosing POWR!
Great support today.
Developer reply ·
Thank you for your feedback! 😊 We’re happy to hear you’re enjoying the app. If there’s anything we can help with or any way we can make your experience even better, feel free to reach out to us anytime at support@powr.io — our team is always glad to help. Thanks again for your support!
We are unable to delete old email addresses from the submission notifications. Because our email addresses are rather long, the screen cuts off the X that you would normally use to delete. How else can we delete an email?
Developer reply ·
Hi, thank you for your feedback! We're sorry to hear you're running into trouble removing email addresses from your submission notifications. Please reach out to us at support@powr.io and our team will be happy to help you get that sorted out!
Excellent form builder, for a reasonable price. Has everything we need such as branching logic and conditional fields. Integrates well with our storefront. Not complete bug-free but customer service has always quickly responded and solved our issues, which is nice!
Developer reply ·
Thank you so much for the kind review! We're really glad the Form Builder is working well for your storefront and that features like branching logic and conditional fields are hitting the mark for you. It's great to hear our support team has been able to help you get things sorted whenever needed. If you ever need anything else or have suggestions for improvements, we're always here.
The POWR Form Builder app has been a great addition to our Shopify store. It’s very flexible and allows us to build forms exactly the way we need them. The interface is intuitive, and the customization options make it easy to match the forms with our website design. I also want to highlight the support. I couldn’t find where to edit a specific field, and Jamilya from the support team was incredibly helpful. She quickly understood the issue and guided me to the right setting. Thanks to her assistance, the problem was solved within minutes. Excellent app and outstanding customer support. Highly recommended!
Developer reply ·
Thank you so much for the wonderful review! We're thrilled the Form Builder is working well for your store and that you're finding it flexible and easy to customize. We're glad our support team could help you quickly when you needed it. Thanks again for choosing POWR!
The app works well and the support team has been excellent—quick to respond, easy to communicate with, and very clear with instructions. Overall a great experience.
Developer reply ·
Thanks for the review! Glad to hear the app is working well and that the team has been clear, responsive, and easy to work with. If you ever need anything else, you can reach us at support@powr.io.
Very easy set-up! Needed a product registration form that had more flexibility than the "contact" form on Shopify. This does it. A very valuable tool for our customer support process. Thanks!
Developer reply ·
We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours. Please do reach us for any suggestions. We’re here for you anytime.
Good integration from form -> items in cart Support has also been helpful
Developer reply ·
Thank you so much for the kind words! We're thrilled to hear you're having a great experience and that our support team has been helpful. We're always here if you need anything!
Luiz Campos is amazing from POWR. Give him a promotion and a raise! POWR app is irreplaceable!
Developer reply ·
Thanks for the amazing review! Great to hear Luiz made such a strong impression and that the app has been so valuable for you. If you ever need anything, we’re always here at support@powr.io.
great support
Developer reply ·
Thank you so much for the 5 stars! We truly appreciate it!
5/5! The app really does the job, and their support ensures everything runs smoothly. They have already helped me a lot of times whenever I encounter any issues, and they fixed them every time. Well done! Highly recommend this app.
Developer reply ·
Thank you so much for the kind words and the 5-star review! We’re really happy to hear that you’re enjoying the app and had a great experience with our support team. If you ever need help or have suggestions, we’re always here for you. Thanks again for choosing POWR!
Easy to use and great customer support! Great way to collect RSVPs for events and polls.
Very helpful and useful app that integrates with our website. Perfect to receive data points from submitted forms. Integrates well with Google Sheets.
Developer reply ·
Thanks for the review! Great to hear the app is helping you collect data smoothly and that the Google Sheets integration is working well. If you ever need anything else, you can reach us at support@powr.io.
Chat support was quick, clear and solved my problem almost instantly.
Developer reply ·
Thanks for the review! Glad to hear our chat support was quick and clear, and that your issue was resolved right away. If you ever need anything else, you can reach us at support@powr.io.
Developer reply ·
Thank you so much for the 5-star review — we truly appreciate your support! We’re really glad to hear you’re enjoying the app. If you ever need help getting even more out of it, feel free to reach out to us at support@powr.io . We’re always happy to help.
Developer reply ·
Thanks for the review! If you ever need anything else, you can reach us at support@powr.io.
Fantastic customer help. Mithsuo was amazing.
We’ve been using POWR Form Builder in our Shopify store and while form issues and a subscription hiccup set us back briefly, the support team was exceptional. They were responsive, genuinely helpful, and got our forms fully restored. Exactly the kind of service you want when something breaks. The app itself is flexible and does the job well with plenty of customization and integrations, and having a team that actually helps when stuff goes sideways made all the difference for us. Definitely worth considering if you want both a capable form builder and support that doesn’t ghost you.
Developer reply ·
Hi there, Thank you so much for sharing this thoughtful feedback. We really appreciate you highlighting both sides of the experience and we’re glad our team was able to step in quickly and get everything fully restored for you. It means a lot to hear that our support made the difference when things went sideways. That’s exactly what we aim for. We’re also happy to know the Form Builder’s flexibility and integrations are serving your Shopify store well. Thanks again for taking the time to leave such a detailed review, and if you ever need help down the road, we’ll be right here.
Luiz Campos with support is AMAZING! Give that guy a Raise! Thank you Luiz!
I'm older than 50 so I am adapting to the new way of customer service that is now designed to be written digital only, & so much slower than an actual conversation with spoken words & immediate back & forth info sharing. Takes twice as long to get unstuck than it used too, and after health, Time is our next most important & scarcest resource - then money ;) That said, I'd like to thank the Team at POWR Form Builder as they've been very helpful, very clear, and very knowledgable. Mostly it's intuitive, logical, and efficient - then my starting-to-crust-on-the-inside wee brain needs a little help. Thank you Legends, especially Arlyne - thank you.
Developer reply ·
Thank you so much for taking the time to share this. It truly means a lot to all of us. You’re absolutely right, the shift to digital-only communication can feel slower and more demanding than a real conversation, especially when time is already such a precious resource. We really appreciate your patience as we work within those limits and do our best to make things clear, efficient, and genuinely helpful. Your kind words about the team mean a great deal, and I’m especially grateful for the mention. It’s been a pleasure helping you, and we’re always here if you need support along the way. Thank you again for the encouragement and trust.
Great App! Easy to use form builder, plenty of features, and fast, thorough support :)
Developer reply ·
Hi there, thank you so much for the kind words! We’re really glad to hear you’re enjoying the form builder and finding it easy to use, and it means a lot to know our support was helpful and responsive. If you ever need anything or want help getting even more out of the app, just let us know.
Very satisfied
Developer reply ·
Thank you for the kind review. I’m really glad we were able to help and that you’re satisfied with the support you received. If you ever need anything else, feel free to reach out to support@powr.io.
I am just getting started but this app is super easy to use and user friendly. Also, the customer service team is very quick to respond and help out with anything you need. Shout out to Luiz for solving our issue so quickly.
makes life easy. complex forms in no time
Developer reply ·
Thanks for the review! Great to hear the app is helping you create complex forms quickly. If you ever need anything else, we’re here at support@powr.io.
Had a wonderful customer service experience. Thank you for your speedy response!
Developer reply ·
Thanks for the review! Glad to hear you had a great experience and that we could respond quickly. If you ever need anything else, you can reach us at support@powr.io.
Developer reply ·
Hello, We are very sorry to hear that you had this experience. Please contact us at **[support@powr.io](mailto:support@powr.io)** so we can look into your case and find a solution together. Our support team will be happy to assist you.
Great app, easy to pick up, learn and use even as a new shopify customer. Does everything we need form wise for sign ups, contests, etc. Subscriptions are easy to change up or down and the Live Chat is extremely helpful. Great experience with POWR Form Builder.
Developer reply ·
Thank you so much for such wonderdul feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with both the app and our support team. It's always a pleasure to assist and make sure you're having the best experience possible with our apps. You're welcome to contact us again anytime for any questions, concerns or suggestions!
Great App! Easy to use form builder, plenty of features, and fast, thorough support.
Developer reply ·
Thanks for the review! Great to hear you’re enjoying the form builder and that support was helpful. If you ever need anything else, you can reach us at support@powr.io.
Amazing app Mithsou is the best! Really helps keep track of all our customers responses!
Developer reply ·
Thanks for the review! Great to hear the app is working well for you and that Mithsou was able to help. If you ever need anything else, we’re here at support@powr.io.
We looked for different apps to use them as forms and finally found one that works for everything that we need. It even collects payments.
Developer reply ·
Thanks for the review! Glad you found a solution that fits everything you need, including payments. If you ever need help with anything, you can reach us at support@powr.io.
Amazing Customer Service! Highly recommend - lots of designs available, customizable options and one of the best customer service on Shopify
Developer reply ·
Thanks for the review! Great to hear you’re enjoying the customization options and had a strong experience with our support team. If you ever need anything else, we’re here at support@powr.io.
POWR has been such a great app to work with. Creating forms is extremely easy and any time I need help I'm able to use the Live Chat function. The team, especially Mithsou, is very responsive and have been able to help with all of my questions/issues. Highly recommend!
We have been using POWR for couple of years now and we are very satisfied with the results. The app works seamlessly and the support will promptly take care of any issues if there are any.
Developer reply ·
Thanks for the review! Great to hear POWR has been working smoothly for you over the years and that support has been there when needed. If you ever need anything else, we’re always here at support@powr.io.
Great support!
Developer reply ·
Thanks for the review! Glad to hear you had a good experience with our support team. If you ever need anything else, you can reach us at support@powr.io.
Luiz was super helpful, jumped straight on chat and helped me apply my form to the correct product. This should make our registrations for our sports program run smoother THANKYOU ! 10/10 service
Developer reply ·
Thanks for the review! Great to hear Luiz was able to help you get everything set up correctly. If you ever need anything else, we’re here at support@powr.io.