BOKITTA
Lebanon
Reviews (10)
Great service especially from Joana, highly recommended
Developer reply ·
Thank you for taking the time to leave this review!
The onboarding process was top-notch! I love how they handled it and made the process so simple! Thank you.
We used this app for almost a year with no problem at all. With Shopify new update and added filter functionality we decided to let go of the app. Our page speed dropped 10 points the day we deleted. We suspect bad behavior from the app developers since I explicitely mentioned that we are removing the app inorder to improve our store speed. Shopify chat also confirmed that the app may have left residual code. We are yet to confirm this. I'll update the review accordingly.
Developer reply ·
Sorry to hear that you would use the default filter features. We checked your site and see no code left from our app that can affect your site. The score drop may be that: our app is highly optimized for speed and when you remove it and use the default theme filter, that advantage is gone with our app and your store score is back to slow again.
Rarely do you use an app and get someone proactively initiate a chat to suggest tweaks that improve performance. This happened with PushOwl and for that, you deserve an easy 5-star. A special thank you to Rameez for the advice.
They took the time to listen to my problem and helped resolve my issue. Great app with more than great support!
so far so good. The app is straightforward and does as it says. I feel confident that this will be a smooth ride. Oh, and support was fasttt!
Developer reply ·
YAY! Thank you for the great review :) Of course, you should reach out whenever you need help!
