Farmhouse-Primitives
United States
Reviews (5)
Customer support was very quick to respond. They fixed my errors and then gave me the info so I don't make the same mistakes again. Highly recommend!!
Working well. Easy to learn the app. Does what I need. Only one thing I find it lacking.....would like the ability to preview how it will look BEFORE it is used.
Customer service is wonderful! Shirley is always helpful when needed. I HIGHLY recommend this app. It took me a bit to figure out the method of use in the beginning but once I got it, I was so glad I had downloaded it.
Developer reply ·
Thank you very much for your great feedback and cooperation. Customer service is my top priority and I'm happy that things worked out :-) Happy to assist any time. Shirly.
App has done beautifully for me but I have an issue with a Shopify update on my theme that now shows the customer the 'tag' "bis-hidden" for this app. App support can't fix it. And Shopify referred me to the app support as they can't fix it. So I am shopping for a new back in stock app. Keep an eye on your search boxes on the front end for this issue as it is confusing to customers.
I installed this app and had an issue with it not showing the regular price to show the savings, but Francesco helped immediately and fixed it. I had mentioned to him that the app did not allow us to stop a sale before the date of the sale ending, in case of a mistake made or whatever, and he created that ability within the app right away. I like that kind of attention to detail and customer service, and the app has been performing as it says it will, so I can't do anything other than give it 5 stars! Thank you Francesco! Shopify needs more folks like yourself.
Developer reply ·
Thanks a lot, really! Your feedback was awesomely precious to improve the application and make it better!