Laboratoire Garancia
France
Reviews (7)
fast answer and very clear
Great customer support, responsive and efficient :) Our issue was fixed in a few minutes. Thank you for you help.
Developer reply ·
Good day Laboratoire Garancia, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you! Best regards, Rio Free Gifts - Customer Support Team.
Thanks to a good interlocutor, the problem was solved very quickly. His screenshot was very clear and he was extremely fast.
Developer reply ·
Thank you so much for your kind review. It's wonderful to know that you've had a great experience using PageFly. This will serve as a motivation for us to further improve our app and support quality. Should there be anything, feel free to drop us a message at anytime. Angel - PageFly Team
using it for several clients as default google shopping not enough, great app, great support always there to debug and help :)
Great app that does the job we want after having tested many apps, does not use draft order mode, which can be compatible with others apps! The only thing is that it duplicates the SKU, which we could manage with our logistics third party connector. Adam is of good support and can help customizing a few things :)
Ranjit did help on one bug but still need an answer since 1 week about multilingual feature, no one is responding anymore :(. After this review, they finally responded ! I finally got help from Langify who did find a solution for me about multilingual to make it work!
Developer reply ·
Thank you for providing us with a feedback on the Badgify App. We are determined to build an easy to use app and provide a support for our customers to rely on. That said, after receiving your review, we forwarded over your feedback to Ranjit and have already implemented some immediate fixes. Ranjit has assured us that Langify was able to resolve an issue for multi-lingual support. We'll happily support you in resolving any of these kinds of issues. I would encourage you to take another look at the App and provide any other suggestions. We are determined to satisfy you and your requirements, turn your 3-star review into a 5-star and make you a customer for life! Thanks again for your time!
They did help on one rule question then suddenly disappeared, been waiting for an answer about multiligual feature since a week, no one is responding any more.... not sure about consistency of customer service
Developer reply ·
Hello Chantal, Sorry to hear about that and I apologize for the inconvenience you had with our app. Can you please let me know when did you send us an email about the issues you had with the app? So I can check with that from my end. As per my observation in your previous conversations, I have found one email from my end which you had sent us on January 8, 2021 and we had replied on the next day January 9, 2021. And the reply is still pending and waiting for your reply. - Your message: https://prnt.sc/x6q3jl - Our response: https://prnt.sc/x6odl7 Our app doesn't support the multilingual feature right now. We will be adding this feature to the app soon. Looking forward to hearing from you.
