novita SG
Singapore
Reviews (5)
The Pagefly Technicial Support Team especially Logan, has been very helpful! We met an issue with a massive amount of lost images due to an accidental deletion of an essential file that contains the required pagefly assets. Logan has been patient & prompt in his assistance to us, knowing that is important to get our store displaying the pages correctly, he and his team also assisted us in replacing the images after it's recovered back! A HUGE thank you to the team for providing such a good service & help to us!
Developer reply ·
Thank you so much for this incredible review! We’re absolutely overjoyed that Logan and the Technical Support team could step in, stay patient and prompt, and rescue your store after that scary accidental deletion. Recovering everything and even helping replace the images—huge team effort! 🙌 Your store is back looking perfect, and we’re so grateful for your kind words. We’ll make sure Logan and the whole crew get the massive thank-you they deserve! If you need any further assistance, we’re always here to help! 😊 PageFly | Kate – Customer Success Manager
The app is quite straight forward to use. Though we face some hiccups during the initial implementation of the app, but support was readily available and responded by Andy! THANK YOU!!
Developer reply ·
My heartfelt thanks for your wonderful review. Your feedback means a lot to us and we will do our best to deserve your trust. Please don't hesitate to contact us anytime if you need any more help. Best Regards, Linda
This is quite an easy, and straight forward app to use. Support Team was also quick to response when we have any question! Great job!
Developer reply ·
Thanks for your 5-star review. Glad to hear, you loved how easy is our app to use, which is what we always focused on. Hope to serve you even better in upcoming times.
I needed help in app configuration and Kemi from the support team responded to me promptly and helped me solved the issue right away! On top of that, she also detected some other issues which she has also kindly shared with me. Definitely one of the best support I have experienced with any Shopify Apps! THANK YOU SO MUCH!!
We had some issues with the App but the support team, Brian, got back to us within the day and helped us out within the next few days till our issue were solved! Thank you for the prompt and good support! Cheers!
