Roxie Cosmetics
United Kingdom
Reviews (5)
well, team has read my messages without any response. not help at all
Developer reply ·
Hey Roxie team. As we responded over email we are happy to help you get set up. Apologies again if our original response wasn't fast enough but would be happy to get your account set up this week if you're ready!
Our Collection sorting has stopped working at all, none of the collections been sorted, i have contacted with the support, they have said that they working on that, after couple of days - nothing been done. app unistalled.
Developer reply ·
Hi there, Sorry that you had to face this issue. We replied to the email asking for example collection to debug the issue, if possible, reply to reply to that email and give us another chance to rectify it. Thanks
Fantastic support, always helpful to resolve issues and to provide step by step guides.
Crushed the whole website... live website with a lot of traffic, and support did not test it before implemented... everything has been fixed now.
Developer reply ·
Dear valued customer, Thank you for your kind collaboration! We are glad that all of the issue has been fixed. We are grateful that you have given us a second chance to make this right. Should you need any further assistance, please let us know! Best regards, Boost Team
Do not hire 'experts'... Spent 500$ to do nothing, they do not even know how to fixe the schema JSON.
Developer reply ·
Dear Dawid, Thanks so much for sharing your experience with Plug in SEO. We want you to feel comfortable sharing good or bad news with us. We are sorry that your experience with our service fell short of expectations. Upon checking we see the issue is not with our structured data. You have 3 sets of structured data. The warnings that you are getting are from the other structured data and not ours. What we can advise is for you to get in touch with your theme developer and they will have a better understanding on how the other 2 sets of structured data works. Cheers, PIU Team
