Raw Rations Pet Food & Wellness
United States
Reviews (6)
Their team is always extremely helpful in creating custom updates to our forms! Thanks for the help today Luis!
Their support is excellent! Salaj is most helpful in correcting issues that come up quickly
Developer reply ·
Hi Chelsie, I truly appreciate your kind words. It means a lot to hear that you find our support excellent. We’re committed to ensuring your experience with Zapiet is smooth and reliable, and feedback like yours motivates us to keep raising the bar. Thank you again for taking the time to share this. We’re always here to support you whenever you need. Warm regards, Salaj
This app is a game changer. We do a lot of custom report pulls and while Shopify is lacking, this app fills in all the holes. Their support is excellent and always quick to help and the customization is amazing. Definitely worth using.
Anytime I need help the app support is wonderful. I've been very happy with my experience thus far and use this app to give in store loyalty points that our customers can convert to money off their purchase
Developer reply ·
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Smooth integration and user friendly, easy for customers to navigate.
This app is severely lacking backend functionality for the price. When you enroll in promos, it will show all SKU options to your customer even if you don't offer all SKUs. There is no way to manage this on the backside. Also, if you are OOS of certain SKUs the app just throws an error to the user or takes their discount off in the cart with no explanation. I hope they continue to make this better as its an amazing offering to our online shoppers if it actually worked.
Developer reply ·
Hello! We appreciate the feedback about some of the technical issues you're experiencing with the app. Can you please send the details to appsupport@newmediaretailer.com and we'll look into the SKU listing issue. The app should only be rendering items you carry. We'd be happy to take a look to see what's going on! Also, we're rolling out an update soon to allow customers to access their unused discount codes if an item is out of stock or a user doesn't complete their purchase after redeeming a free item. Thanks again for trying our app please let our support team know how we can help with the SKU issue!
