iFramix
Hong Kong SAR
Reviews (3)
I am extremely dissatisfied with this application. The platform was advertised as **free to install and free to use**, which was the primary reason I chose it. However, buried in fine print was a vague disclaimer stating that additional fees *may* apply for accounts managing more than one store — yet **no specific amount was disclosed**. This lack of transparency is not only unprofessional but potentially constitutes **deceptive business practice**. As a result, I was unexpectedly charged **$289 USD** without any prior clear notification or consent. This is particularly frustrating given that I am already paying a separate monthly subscription fee of over **100 RMB** through their ERP system. The cumulative financial impact is significant, and I feel misled on multiple fronts. I strongly urge the development team and customer support to take this matter seriously. Hidden charges with undisclosed amounts are unacceptable and may violate consumer protection regulations. I am formally requesting an **immediate full refund** of the $289 charge, and I reserve the right to escalate this matter through appropriate legal channels if it is not resolved promptly. I sincerely hope this issue is addressed quickly and that the platform improves its **pricing transparency** for the benefit of all users.
Developer reply ·
Thank you for your review. We have provided explanations of free and paid benefits in the APP service market. If you encounter any issues, you can also consult dianxiaomi's online customer service.
Good service, and thanks you Rachel. Keep moving
Developer reply ·
Hi there, This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store. Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market If there's anything else we can do to help, please let us know via our live chat or email us at support@fireapps.io Regards, Oscar Ali Reviews by OneCommerce
The staff, who may even be the founder of the app, were very warm and professional in addressing many of your questions. The reason I chose this app is because it is based on GPT-4 or GPT-4o translation, which is much better than Google Translate. It helped me solve the problem of multilingualism. Additionally, the range of languages they support is also quite extensive. Thank you very much.
Developer reply ·
Thank you! I’m the cofounder of Locales.ai, and it’s my pleasure to directly engage with users like you. We’re stoked to see you leveraging the cutting-edge capabilities of GPT-4 and GPT-4o to break language barriers. Unlike traditional tools like Google Translate, our app is built to deliver precise and nuanced translations across a diverse array of languages, empowering your business to thrive globally. Should you have any queries or need further tips on optimizing our features, just ping us—our team is all about empowering your success. Thanks for being part of our journey!