Shea Shea Bakery
United States
Reviews (6)
and I NEVER leave reviews...this is the single most useful app I've tried on Shopify in 8 years! In only 5 minutes of poking around, I found so many uses for this, it's outstanding! The price is unbeatable and the ease at which you can get things done and not be afraid to screw up the backend of your site is amazing. Thank you for creating such a wonderful app for business owners!!!! Anyone reading this, TRY IT, you'll be impressed!
A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.
Developer reply ·
Dear Shea Shea Bakery team, On behalf of Growave team, we would like to apologize for your negative experience with us 😥. Please let us inform you that we do value every merchant and it's important to us that all of our beloved customers are happy with our application. We went ahead and conducted a thorough investigation of all your queries, and we noticed that our support manager missed your refund query as it was among your other requests. Please accept our sincere thousand apologies for that. We do understand that it's a glaring mistake, unfortunately, this happens when contact is not face-to-face 😔. Additionally, we hasten to inform you that first of all we have already made you a refund for the requested period. If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly support@growave.io or via Live chat. By the way, we contacted you via chat and Skype and unfortunately were not able to receive an answer 😔. We don’t know if we can wish that we can see you again in our ranks in the future, Shea Shea Bakery team. We wish you only the best and hope that you will be able to regain your trust in us someday.
Sorry guys, this app needs so much work. I struggled to pay affiliates for the past 2 years, app always crashing or taking forever to load. Today I tried to pay affiliates and I got a message that your service does not even exist anymore. Very concerning...All I ask is for a CSV file of my affiliates for legal reasons. I'd be more than happy to remove this review if my request is met.
The 2 reviews are from the developers themselves. This app is not even fully developed yet and should not have been released on the app store. No instructions on how to do anything. This should not even be given one star, please don't release a program that is not finished!
Developer reply ·
Hi- Raj from AskWhai here... You are right; we are a new app company and did not have instructions on setting up a quiz. I apologize for your experience. I emailed you the draft instructions right away. I hope that's helpful. We will soon publish them here. The app is already live on many stores and hope you will give us another chance. Thanks!
Easy to use interface and LOVE that it's free! Thank you so much! :)))))))))))))))))))))))))))))))))_
Very easy to use, I wish more programs could be this simple! Will definitely recommend to other business owners.
