Golf Clearance
Australia
Reviews (7)
Great app, Thank you
Developer reply ·
Thank you so much for your kind review! 💙 We're delighted to hear that you're enjoying QS Request a Quote, Hide Price app. 😊 Your support means a lot to us, and we're grateful that you took the time to share your experience. Thank you for choosing QS Request a Quote, Hide Price app. We truly appreciate your trust and look forward to continuing to support your business. If you ever need any assistance, our team is always here to help. Wishing you continued success with your store! 🚀
The recent redesign of Shopify Inbox has made what was once a simple and efficient customer support tool much harder to use. As a merchant handling a high volume of customer enquiries, the new interface requires more clicks, is slower to navigate, and makes it more difficult to quickly scan conversations. Finding previous messages and managing multiple chats is less intuitive than before, reducing our team's efficiency. The focus appears to have shifted toward AI features instead of improving the day-to-day workflow for merchants who simply need to respond to customers as quickly as possible. Customer support software should prioritise speed, simplicity, and ease of use. The previous version of Shopify Inbox was faster, cleaner, and far more practical. This update feels like a step backwards and has negatively impacted our customer service experience. Please consider restoring the previous interface or providing merchants with the option to choose between the classic and new layouts.
Great app! The installation and setup process has been smooth and straightforward. Very happy with everything so far.
Developer reply ·
It's great to here you had a smooth installation & setup. That's a strong start. We’re also glad that everything is living up to your expectations so far. Thanks for trusting us!
Fantastic app. I highly recommend it. Eric’s service has been exceptional and couldn’t be praised highly enough.
