Tactical Baby Gear
United States
Reviews (4)
Great customer service by Jeffery! Thank you!
Developer reply ·
Thank you!
We have been using the Daasity platform since Oct '22. The Premium Support team was very responsive in helping us create the custom reports we needed that not only streamlined our reporting workflow but helps provide easy to digest reviews of our KPI's to make actionable decisions more quickly.
We LOVE Postscript for several reasons. 1. It does both SMS & MMS meaning you can send GIFS and pictures which really help keep the text messages fun and light and feeling less intrusive to the customer. MMS is something not all "text" platforms offer that's a huge bonus to our brand. 2. Their customer support is AWESOME! They're fast and friendly, but because the platform is so good it's not like you need to contact them often anyways. (Thanks Shannon) Might seem pricey, but worth it 100%
We used this app to migrate over from Volusion to Shopify. All customer and order details were moved over without issue. However, when I linked up my order history with Stitch Labs for reporting and inventory tracking, I discovered that the order history from Volusion would not be able to sync with Stitch due to the way the information was migrated. Not a big deal as my main concern was having access to past order details for customer service related issues, but it would have been nice to not have my sales history for reporting purposes start from scratch.