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Wicks 'n Lotions

Australia

Reviews (2)

★★★★★
Shopify

Hi Im getting charged by an app called Post Studio Social Auto Post & I uninstalled it a month ago. They are even charging me $29 a mth when it was only $19.99 unlimited. How do I stop them from charging me?

Developer reply ·

Thanks for reaching out. I see you installed the app on June 29th and cancelled on August 8th based on the shopify records. There's a 7 day free trial but you had it for over a month so thats why it was charged. The charge for 19.99 is in US Dollars. Shopify manages the ability to charge you so since you've cancelled you can't be billed again. Feel free to reach out to support. Thanks

on Post Studio ‑ Social Auto Post · Almost 6 years using the app
★★★★★
Shopify

Have recently started using this app & its awesome. Customer service is also amazing, always so friendly & quick to help. High recommended!

Developer reply ·

Thank you for your kind feedback! We’re thrilled to hear you’re enjoying the app and our support. We truly appreciate your recommendation! 🙌

on Supr Bundle & Subscription App · About 22 hours using the app