Post Studio ‑ Social Auto Post
by Post Studio · launched
View in Shopify App Store ↗Reviews (206)
love app but support isnt good you have to wait weeks may be months
i m strugling for months to just get support as we paying for the app but app doesnt work at all and there is no support at all.
Hi Im getting charged by an app called Post Studio Social Auto Post & I uninstalled it a month ago. They are even charging me $29 a mth when it was only $19.99 unlimited. How do I stop them from charging me?
Developer reply ·
Thanks for reaching out. I see you installed the app on June 29th and cancelled on August 8th based on the shopify records. There's a 7 day free trial but you had it for over a month so thats why it was charged. The charge for 19.99 is in US Dollars. Shopify manages the ability to charge you so since you've cancelled you can't be billed again. Feel free to reach out to support. Thanks
It does post posts to Facebook and Instagram. Chat gpt is very limited, since it uses outdated 4o model. Support is non existent, since the chats are not being responded to for days. Stories styles/ ways to post it are very very limited. Rules with which you post are also fairly limited... Would love to rate the module better, but support situation is bad.
It saves a huge amount of time. I used to spend about 3 hours every Sunday planning and scheduling business posts for the week ahead but now I spent about 10 minutes setting this up and my instagram and Facebook posts and stories are automated without repeating products.
I must say, Bart is absolutely outstanding! He has consistently gone above and beyond to assist me. The app is fantastic, and the customer service is exceptional. Please continue the excellent work!
Great company and service! Very helpful and love how well this app works. It has helped my business grow!
Works well - easy to use and helps me get more posts out than I would on my own!
Another app that promises something that it can't deliver. Chat help was sarcastic and unhelpful. What a waste of time. Do not recommend.
Easy once you're set up.
NOT RECOMMENDED. You'll spend a lot of work setting up all your social media sites and then the post that you want to make period now when you inquired a customer support about help they're not going to get back to you right away and then just like a certain vice president that's running for president they're not going to answer your question directly period so this app crops off your product images and a horrible way it might lot off half of it at the top or half at the bottom or half right down vertically period so when it's going to post to story time guess what it's going to look at atrocious you're not only not going to get conversions but it's going to be the other way around people are going to unsubscribe unfriend and unfollow period now to be fair I just sent them another message after I got on the $20 plan a few days ago because I thought well I'm on the free plans so that's why I'm not getting any support I don't make that mistake that I just did period so I got on the $20 plan and asked my question about the cropping for the fourth time and it's going on three days guess what question mark no response period so if I'm going to pay $20 instead of just do a free plan there are plenty of others out there that I can jump into that hopefully won't hurt my conversions and turn away customers at the unsightly cropping of my product images it's horrible period but if you want to keep an open mind and don't mind losing a lot of money and spending a lot of wasted time think go ahead and try this app after a week or two come back and read this review again. This review is voice texted and this company that does not deserve for me to go back and correct everything that The Voice to Text Speech screwed up
The idea behind "Post Studio" is interesting, but the automatic translation into German is simply terrible. Many texts are not translated at all, which makes the app completely unusable. You really can't do anything with it.
So far so good :) Just started and seams to be easy
Easy to use. Simple, down to the point. Perfect!
Es una aplicación muy buena, te ahorra mucho tiempo en la programación de post. Lo único es que manejan canales de meta distintos, es decir tienes que crear una campaña especial para facebook y otra para instagram, no puedes ejecutar la misma campaña en las dos plataformas a la vez.
So far I am liking this app. Fast, friendly customer service and very nice user interface for the app.
The support team is very helpful, the auto-post feature is very good
Product has been working great for years. Customer support is very responsive. thanks!
I used this app for at least two years. And it does what it promises, no problems. But what angered me happened at the end, when I signed up it was $9.99 a month, now the moment I cancelled the plan I saw that at some point in time they had changed the price of my plan to $7.99 behind my back, but they continued to charge me $9.99 for who knows how long?! Support conceded that they made price adjustments along the way and that there was some 'miscommunication', offered some credit that I won't use because I was moving to another app, and more importantly didn't mention for how long this had been going on, so I won't know how much I over payed. I know is "just $2 extra a month" but it's the principle, and it doesn't feel nice.
They were very helpful and resolved the issue. We will continue to use this app . Thank you.
I have a Plan with 5 campaings and can sometimes only create 2-3 campaings altough i have a plan for 5. The support is not helping me, aks for help several days ago.
Automating postings to my social media accounts is made super easy with this app. And the template options are great too as well as the customizing options. I really enjoy using them. Thanks to Post Studio!!
So far so good. i just downloaded and started going throuhg. i had couple of questions and i like they are very responsive.
We are very happy with this app. It is easy to set up and super helpful for busy owners. More importantly, the great customer service stands out. Thank you, Pavi, for your support and quick response.
Really simple and easy to use app with high business value. With just a few simple configuration clicks you can fully automate your social media activities. The app is posting for me on Instagram and Facebook and I'm looking forward to further improvements and new features. This is really a must have app if you run an small / midsize company.
Trash app. Would not connect to anything. Support is no help.
I have tested the app on Facebook, Instagram, Twitter and Pinterest and am really amazed at how easy it is to put products on the different platforms. No more manual posting, what more could you want? For each channel, you can set times when a post is transmitted, and you can even have several posts per day. However, the developer emphasises to pay attention to the guidelines for Facebook and Instagram, which I think is good. I decided to use the Pro version for myself. Especially for smaller shop owners with little budget, this app makes it possible to present themselves easily in social networks and to promote their products in this way. For me, this is a clear advantage. Great app, easy to set up and if you need help, the support helps immediately. A clear app recommendation from me and should be one of the top apps on Shopify. Also interesting for me is the translation of the app into German. No translation or similar necessary, so it can be used for German shops like mine without detours and tinkering. A clear 5 stars from me.
Top habe diese App in 3 Onlineshops und es spart soviel Zeit. Macht weiter so Tik Tok wäre noch geil ;)
Always fantastic, fast, and competent service. They do a great job and help us save a lot of time with our posts. Highly recommended!
It make my job super easy, I can schedule all my post for a month in 1 click I recommend this app.
Post Studio works like a charm. And it keeps on working. Great support via IM. The utility of this app is so great that it frees up time for what you'd rather focus on and enjoy doing.
Great Feature, I use it to auto-post to Facebook, Instagram, and Pinterest. It makes life al lot easier. Tech support is great they respond to my questions pretty quickly.
So far, this app is easy to use and takes care of multi posting for different social media accounts which is what I needed. I had some questions and customer service was prompt and helpful in assisting me with questions I had regarding how to. So far, so good!!! Glad I found this app!
Alles in Ordnung schneller Support. !Alles in Ordnung schneller Support. Alles in Ordnung schneller Support.
Anbefaler denne automatiske post siden for facebook og instagram. Anbefaler en slik løsning til flere.
So Far it seems pretty easy and straight forward. I just post my first campaign and hope it works out!
Fantastic app! Just what I was looking for! An app that automatically posts a daily product post to Facebook, Instagram, Twitter, Pinterest! Free version does work 1 post per day which is awesome because this makes less work for me . Very great. I recommend!
This is probably the best app in terms of impact its made for my store and the cost of it. I've been able to keep my social media and drive organic traffic to my store automatically, which is much cheaper than paying for ads. It works quite well and has some customisations.
In all honesty I cannot beleive all the other reviews. 3 Days I have been waiting for the Dev to sort out wht I cannot add new posts after paying the Upgrade fee. Apparently he is asleep most the time but hoestly shameful experience. Worst app support I ever received and Shopify should be aware.
Customer service support simply copies and paste their replies, they won't read your message. The chat says it will take 12 hours for them to respond, so do not rely on them. Also my account got disconnected by itself and theat made my posts fail. I have not been able to use this app for posting at all.
A great app that does exactly what it promises to do, simply and efficiently. We now have automated posts to Facebook, Pinterest and Instagram promoting our Buddhist and Hindu statues. This promotion is free on the platforms and has already generated sales for us. The app is very easy to connect to your Social Media sites and to create the required posts. We used to be paying 50x the apps monthly fee for an outside agency to generate our posts for us. Now they just happen everyday. Really pleased with this app.
Good apps for my Shopify website and it is important for my business. I'm going plan joining more feature on it
A very powerful app for me, it can save a lot of time, and you can use the time saved more efficiently.
I like how simple this app is to use. Perfect for my 2 websites. Generates great post for my facebook page
This App used to really help me a lot......now it seems to never work for Instagram and it never posts and they do nothing about it to help you
Excelente app. Llevo ya muchos meses trabajando con ella y va perfecta, me quita mucho trabajo y se puede configurar fácilmente. Hoy tuve un pequeño problema con la vinculación con Instagram y Pavi me ayudó muy pacientemente y lo hemos solucionado muy rápido. ¡Muchas gracias!
Works great for now, will see it in future. Easy to use and very helpful. Free version is good enough as a start.
Simple to use app. Does what it says. look forward to seeing more functionality on the auto campaigns, specifically showing value pricing with the "price"and "compare at price" fields in shopify ie. now only $100 Save 15% [or Save $15]. Seeing the value saving is always popular on social.
I love that it posts a random item from my shop every day. If I forget to post, I know that the app will do it for me. I recently had a technical issue and reached out to support, the problem was sorted so quickly! I am very satisfied with their service.
Only just installed and set up. So far, so good. I wanted an app that would automate social media posting and so far, so good!
I was looking for an app to help me keep up with my weekly social media post so I decided to give this app a try. So far the app seems easy to use. If I start to see some positive results I'll invest in the pro plan. DeliciousLipsDesigns . com
Fantastisk app som gjør det så mye lettere å poste på sosiale medier. Sparer oss for mange timer og mer organisk trafikk.
This app is very effective and easy to use. The support team is very knowledgeable and able to work you through any issues that might arise. Very impressed with this app and the price is very reasonable.
I love this app so far. I will definitely upgrade once I see how it goes. Will make my life easier. Thanks
Excellent application and support. Highly recommend. Saves time and automates much of our social media work.
Looks good. just started using free version. if it works well. i may consider using pro version for daily auto-promo
HO USATO QUESTA APP ED E MOLTO COMODA MI HA AIUTATO NEL LAVORO DI POSTING! MOLTO COMODA DA USARE! TEAM HELP HA RISPOSTO SUBITO
A wonderful program that I highly recommend Thank you, she did a great job explaining Thank you, she did a great job explaining
Good app good support. Great for streamlining posting. If tiktok and carousel posting was added for Instagram it would be perfect
app support is great. also easy to set up campaigns. only time will tell on success xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
This app has helped me save hours of time and become consistent in posting on FB and IG. I highly recommend!
Great App from Great people ,easy to install.It save us a lot of time. Great Job. We highly recommend.
Awesome, convenient, user friendly, Beautiful auto posts. I get comments on my social media posts daily. Great for small business.
I have been using this app for 7 days as my trial ends today. It does EXACTLY what I need it to do. Does it replace post from a human, nope, but in a way it is better. I nearly never have time to post on social media CONSISTANTLY and that is the key for growing a base following. I was struggling just to do one a week with insta and FB, now I am posting a couple times a day on Insta, Fb, Twitter and Pinterest!!! I have already added a few more followers in just a week. Still need to do some tweaking to the automated post. Another great thing is you get to set up 5 or 6 post for each one, so it randomizes and doesn't look as much like you're just doing the same thing over and over. It wont post the same product in a 5 day time frame, I would like an option to extend that actually, but wait.... You can request changes, you can message to guy directly, very responsive and nice. WELL worth the few bucks a month. The one app I can justify paying for!!
Very good features and helpful! use it for a long time and recently have problems but solved really quick
Downloaded this app a short time ago and connected my social sites and it is working fine. It is easy to set up and if you have any questions customer service is very good at getting back to you with help. I would recommend this app.
I really recommend it, Great app. I use it on all webs I manage. Easy set up with great results on your social networks.
Wonderful app, gives a push in social media. You'll have traffic even without paying facebook ads fees.
I have recently downloaded the app and found it to work well for me. It is easy to set up and user-friendly. I had a couple of questions about things and customer service was fast in responding back and very helpful.
This app is very easy to use and it helps a lot, I save a lot of time ! This is the best autopost app ! thanks !!
Just installed it, so far so good. I just need a simple to automate my products to social media like instagram and twitter.
What an awesome app. I was looking for an app that I could use to autopost my products on social media and came accross this app. Now you just set it up and let it do the rest for you. 5 stars
So far so good. I was frustrated with Business Suite locking up on me and after spending a long time setting up a post it would seize up and I would lose everything. The last straw was when my draft disappeared! Today I set up Post Studio in a matter of minutes and my first post to 3 separate platforms was instant! I had a few questions and started a chat. Pavi was there to help me and helped me fix my issues, which were operator error of course. I am excited to learn how it all works and am super glad I came across this app.
BEWARE!! The app permission asks for your store orders information: Edit orders: This includes: draft orders and all order details for the last 60 days. Post Studio - Auto Posting will be able to access personally identifiable information about your customers, including names, email addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.
Developer reply ·
This permission was part of an enhancement to provide conversion details related to posts. The permission has been REMOVED and is no longer necessary. Thank you for providing this valuable feedback.
Don't use this. It does not work! And when you tell them it isn't posting, they come back hateful. Paying for a service, expecting it to work, and loosing revenue from missing post. There are other auto poster companies out there.
I find it does not working very well with me. I had encounter a lot of bugs, tried to contact support but what they recommended me is to delete the App and reinstall it. Totally does not work. I linked my previous page and delinked it, it says the limit has reached and require me to go for paid version so that i can link more pages. Could not solve this issue for long time and I have to delete it and move on.
Developer reply ·
We've removed the campaign that was causing your issue. You can continue to use the app for free if you wish. Thanks again
This is by far, the best posting app around. I used the free version for a while and it worked so well, I'm going to upgrade. Really great support and makes life really easy for posting to social media. It was easy to set up and connect my social networks even though I'm new to Shopify. I've always used WooCommerce and apps like this make me like Shopify even more.
Una aplicación bastante buena y útil pero si tienes problemas con ella mejor busca otra, el soporte es paupérrimo. Si tienes suerte y no se bloquea o deja de funcionar es muy buena pero es una lotería.... no soy jugador soy empresario, gracias.