Kit of the Day
Japan
Reviews (4)
サポートによる迅速な回答だった
Developer reply ·
この度は高評価のレビューをいただき、誠にありがとうございます。 サポートの対応についてご評価いただけたこと、大変嬉しく思います。 今後も安心してご利用いただけるよう、迅速で丁寧なサポートとサービス改善に努めてまいります。 引き続きよろしくお願いいたします。
Thank you very much for your clear and detailed explanation supported by images. It was extremely helpful and enabled me to fully understand the matter. I sincerely appreciate your assistance. 画像付きで詳細にご説明いただき、誠にありがとうございました。 おかげさまで内容を明確に把握することができました。深く御礼申し上げます。
I contacted the support team via chat regarding the option feature, and they quickly sent me a video showing exactly how to set up the option I wanted to try. Thanks to that, my issue was resolved. I’d like to express my sincere gratitude to the customer support team.
Developer reply ·
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that our support team was able to help you quickly and that the video tutorial made it easy to set up the option you wanted. We always do our best to make things simple and clear for merchants, so it’s great to know that everything is now working well for your store. Your kind words mean a lot to us and will be shared with the whole team. If you ever have more questions or need further assistance, our 24/7 live chat support is always here and happy to help. Best regards, Easify Team.
We reached out to the customer support team with questions about subscription plan and Locksmith customization, and received an exceptionally kind and thorough response. Their clear explanation of how customer tags and status changes work helped us see how to implement similar logic in our own service. We really look up to their team and hope to build a support system as helpful and thoughtful as theirs.
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
