AnimalBiome
United States
Reviews (5)
It's great and simple to set up. Only down side is there no option to add logic (i.e. skip question 2 if answer to 1 is no).
Developer reply ·
Thanks for the great review — we’re really pleased to hear that you found Grapevine Surveys intuitive to set up! 🙌 Whilst we’ve consciously designed the app to balance powerful features with reliability and ease of use, it does mean that we have not implemented certain complex functionality. Our focus has been on keeping surveys fast, simple for customers to complete, and dependable for merchants to run at scale. That being said, your feedback is very much appreciated as it helps us to evaluate where we evolve the product next, so thank you for taking the time to provide your review!
Very helpful support! They helped enable us to use the program to it's full potential. Really appreciate their quick and generous support!
Developer reply ·
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa & Erin - Smile Team✨
There should really be a "Manual" trigger.
Developer reply ·
Hi AnimalBiome 👋 Depending on your use case, it is possible to manually run workflows (https://help.shopify.com/en/manual/shopify-flow/manage/manual) or use a Scheduled time trigger (https://help.shopify.com/en/manual/shopify-flow/concepts/advanced-workflows)
Thanks for the quality app and customer service.
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Easy to use, great tech support, even at 6am EST. The helpdesk Tony helped me write a custom field for a query, sent me step by step instructions for the future, and even contacted me after our chat via email 3 times to ensure my needs were resolved. Thanks, Tony! Great work!
