BLK & Company
United States
Reviews (5)
Thank you Praveen for assisting setup of digital downloads. Set up was easy and I was able to start selling immediately.
Downloaded app to upgrade my store capabilities. Some features did not work with my store theme but Shashi was able to resolve issues and other requests quickly.
Developer reply ·
Thank you for your feedback! 😊 We're glad you chose our app to enhance your store's capabilities. While some features initially didn't work with your theme, it's great to hear that Shashi was able to resolve the issues and fulfill your requests quickly. If you need any further assistance, we're always here to help. - Sneha / Merchant Success Team
Great app so far. It's a combination of several apps in one and is very user-friendly. Great customer service as well, thanks Uğur!
Developer reply ·
Thank you for this great review. Keep growing with PickyStory!
Was trying out new pre-order apps and we ended up going live with this one - it was easy set up and had a fast loading time on our store. Just when I went to announce on our social media, we did a double check and suddenly the widget was gone from the product page and the app was experiencing a server error - could not even open the app. Decided to give it some time and tried it again. Server came back maybe 20 minutes later and we went live. About two hours later we were notified by a customer trying to check out that the widget was gone and there was not an option to preorder and we saw that the server was done again. Bad first impression and definitely upsetting. We had to uninstall the same night and find an alternative so we wouldn't lose sales :/
Developer reply ·
Thank you so much for sharing your detailed experience. We’re truly sorry for the disruption you faced - especially right as you were launching a campaign. We understand how critical it is for everything to work reliably when customers are ready to buy, and we sincerely regret that server issues led to a poor first impression. While we’ve since stabilized our servers to prevent this from happening again, we completely understand why you needed to move quickly to protect your sales. In any case, thank you for your candid feedback - it’s invaluable in helping us improve. Best regards, KaktusApp team
Growave team has been great and has been very prompt in answering my design needs. A lot of competitor apps with the same functionality but Growave is affordable and user friendly for businesses just starting out
Developer reply ·
Dear BLK & Company, My deepest regards to you for your excellent review! Every word of each customer is important to us and we make it our main goal to help people get acquainted with our amazing app. 💕 The greatest satisfaction for us is to see your business flourish and make the lives of your customers more pleasant. 😊 Thank you so much for your trust! We will always support you and provide you with the best service. Saule, Growave Support team! 🌸
