Tech Wellness
United States
Reviews (9)
There's got to be a better ratings app. Does anyone know of an app that doesn't take as much private information as Judge me does: Sensitive data Name Email address Phone number Physical address Device and activity data Geolocation IP address Browser and operating system Browsing behavior Client ID cookie
Developer reply ·
We’re sorry to hear that your experience didn’t meet expectations. We’ve reached out privately to better understand the issues you faced and see how we can improve things for you. Your feedback means a lot to us, and we’d love the chance to make your experience with Judge.me a better one.
Ilana knows so much about structured data and rich results--and pretty much everything else about success on Shopify--that it's scary! I feel like she is this SEO guardian angel, just following us closely and making sure we don't make any stupid mistakes. YES-Highly recommend.
Developer reply ·
Awe thanks so much for your review and kind words. It has been a pleasure working with you over the last few years and I look forward to your continued growth! As always, please do not hesitate to reach out with any questions. - Ilana
TERRIBLE Company-uninstalled Route after 4 months. Very bad experience for your customers- plus we have not received 2 payments from Route. Don't recommend as a consumer or as a website operator. Your customers will have a very bad experience! LOOK at the Better Business Bureau Reviews- 9 PAGES OF COMPLAINTS! I wish I had thought to look at the BBB first. Plus we have NOT BEEN PAID YET BY ROUTE! As a website we began using Route mid 2024. Many of our wonderful shoppers pay extra to have their packages "protected." However less than 1% actually need it and when they do Route makes them provide their Drivers License or ID and to add insult to injury they then ask them to do it AGAIN to have their claim notarized. YES you need to go to a live person and show them your ID as well! What a waste of time and energy and lack of data privacy for a $30 claim! I feel badly for anyone who has to make a claim. We heard so many bad reviews from our customers that we used Route personally several times and then, when our package was missing, we filed a claim. Oh my, it was worse than customers told us. Such a ridiculous interface and so much to do. They don't track your package and find it. They don't even try and interface with the place you purchased. Instead they have you- the customer who paid for their service, email them, take photos of ID, download your ID, write a narrative as to why you don't have it and then you have to RAISE YOUR RIGHT HAND and SWEAR that you don't have the package that has been lost!! So humiliating. I feel so bad for any customer who actually has to use the Route service. We agree with Global Formula's review, "They steal your customers money" RUN! And as website, they keep our money for 90 to 120 days. They keep 75% of the charge and claim they pay 25% to the retailer, but we have not seen a dime yet. They hire an insurance company--and guess what- insurance companies are in business to make money. SEG and Lloyds of London insure them. Beware of using Route.
Very limited App. Also it requires access to data that it does not need to create or fulfill it's purposes. It should not be allowed access to our Theme or Order details and fulfillment details of our customers. It ONLY needs the data of the customers who sign up for the loyalty program! Nor should it be able to identify our IP address and device.. Delete this App!
Developer reply ·
Hi Tech Wellness, We sincerely apologize for any unease about data access and want to assure you that we only requested access to specific sections necessary for properly integrating our loyalty program with your theme and order data. 1. Your request to add loyalty sections to the customer account page required us to evaluate its feasibility in your theme. 2. We requested access to your Shopify orders to ensure we can support you in cases where there may be concerns with order point rewards. You also asked us to optimize the refund point calculation for your store, which is directly linked to your orders, and that’s why we needed access to carry out this task thoroughly. 3. Regarding your concern about access to your IP address and device information, please know that we strictly follow Shopify’s privacy guidelines and do not know such details unless you provide them. 4. You mentioned some limitations in our app; however, we're committed to expanding its features and offering customization options for greater flexibility. This includes the ability to create new features if they align with our development and are feasible within Shopify. We had discussed customizing your email settings but haven’t heard back. We genuinely hope to hear any further feedback you’d like to share because your experience is our top priority.
Don't get this APP if you don't want 2 or Multi factor authentication. It's a HUGE pain and they won't change it. Plus this App is VERY expensive.
Just getting started but I love the look and feel and the templates are modern. Thanks for the excellent customer service help David!
Just started using it but have been surprised by all the capabilities. The customer service is NEXT LEVEL - especially Holden. He has worked with me for several hours over the last couple of days as I've set up and has been over the top helpful. Thanks you!
Developer reply ·
❤️ Thank you for your review ❤️ It's great to hear that Holden has helped you and we'll be sure to let him know! Thank you for trusting us to help you gather reviews! ❤️ Please reach out to us again if you need anything!
So far so good. Not sure why this is free. We chose it because the others were requesting too much of our stores data. This one wanted to access the least