Bened Life

One of the best apps for safeguarding your store and staying compliant with cookie regulations. What stands out even more is that their team does not just provide the app, they also help set everything up properly and make sure your store is compliant. A special thank you to Natalie for all her help. She was patient, walked me through everything clearly, and made sure everything was set up correctly and looked pixel perfect. Kudos to the app, the service, and the customer support team. It is a really strong all-in-one package.

They just split the Personalzation feature into New App. And they did mentioned "About Personalization: it’s no longer available for new Shopify installs after Nov 12, 2025, but existing users aren’t affected. If you were using Personalized Experiences, pages stay published and everyone just sees the Default Variant when MTUs run out." Guess what, someone just pushed the new app and REMOVED THE YEARS OF PERSONALZATION work. Just PUFF, GONE for ever. Hi Ravi, I’m really sorry for the frustration this caused. I completely understand how alarming it must feel to see something that looks like years of work suddenly disappear. To clarify, your personalization work has not been deleted. We pushed an unpublished version update, and your personalization can still be found in the versions tool, to which you can revert. We recognize that this experience wasn’t clear or smooth, especially for customers actively using these features in Page Builder. That’s on us. In response to your feedback, we’ve already re-enabled these features for you so you can continue working as expected while we reassess the transition approach. If you’re still seeing issues, we’d really like to take a closer look at your specific setup. Please reach out to our support team directly, and we’ll prioritize resolving this for you. Thank you for calling this out. James Shogun Support

I just met with Laura and had a great experience. She was extremely knowledgeable and very informative about Okendo’s options and products. The conversation was clear, helpful, and educational, and I walked away with a much better understanding of how to use the platform effectively. Laura did a great job connecting our needs with what Okendo offers, and the session felt collaborative rather than sales-driven. Highly recommend working with her.

I’ve been experiencing ongoing issues with the SF Express app and wanted to share my feedback in hopes it can be addressed. The app does not appear to handle authentication properly, leading to frequent disruptions. Over time, the authentication between Shopify and IUOP breaks, which prevents orders from syncing into IUOP and tracking information from syncing back to Shopify. Additionally, the Sync Order button in IUOP, which is advertised on the app’s Shopify page, does not function as intended. This issue is highlighted by other users as well in their feedback. Steps I Took to Fix It temporary: 1. Deleted the authentication in IUOP. 2. Reassigned all open orders previously assigned to the SF Express location to another location in Shopify. 3. Set SF Express inventory to zero and removed the location entirely. 4. Uninstalled and then reinstalled the SF Express app. 5. Reauthenticated the app with IUOP. 6. Reassigned the SF Express location to all products. 7. Updated inventory levels for products. 8. Placed a test order and manually assigned it to the SF Express location. 9. Fulfilled the order through IUOP, which successfully synced the tracking information back to Shopify. These steps resolved the issue temporarily. However, it’s clear this is not a sustainable solution. This app requires frequent manual reinstallation and reauthentication to maintain functionality. This is not feasible for daily operations, as it causes significant delays and additional workload. If this issue is not resolved, Store owners will need to manually import tracking numbers for all orders, or we’ll be forced to repeat these cumbersome steps daily. Please investigate and fix the underlying issue with authentication and ensure the Sync Order button functions correctly. DO NOT BLAME SHOPIFY FOR THIS.

Tom was excellent helping me with two issues today. He spent well over an hour troubleshooting some issues I had with integrations. He was very patient with me and was able to walk me through the steps in detail. Amazing service all around. Very prompt and clear.