Magazin Romanesc "Hermannstadt"
Germany
Reviews (3)
Careful when useing Omnisend Facebook Custom Audiences !!! Somehow the connection betwen Omnisend and your Facebook Ads Account suddently gets deleted every few weeks. Like this you will end up with facebook eating up your daily budget for some advertising campaigns not targeting the audiences you created via Omnisend. You will not notice that the integration is not working and you don't get any notification about this error. Imagine how much money you can waste if you don't notice this. It happened now for more than 3 times over the last few months. Also every time this conection gets deleted you will need to recreate your facebook audiences which is also time consumeing. I wrote Omnisend 3 times about this and still no fix !
Developer reply ·
Hello there, Thank you for sharing your feedback and bringing this issue to our attention. We sincerely apologize for the inconvenience and frustration you've experienced with the Facebook Custom Audiences integration. We have checked our records and do not see any open tickets related to this specific issue. A senior representative has reached out to you to get more details and understand the situation better. Please respond to their email at your earliest convenience so we can work towards a resolution. We appreciate your patience and cooperation as we address this matter. If you have any further concerns or need additional assistance, please feel free to reach out to us.
Unfortunately after 2 years on the Enterprise Plan due to the very slow response every time we needed to change / improve something on our app, we have decided to look for another app builder solution. We have asked for the multi-region function to be removed 3 weeks ago and this hasn't been done yet. I have pointed our disappointment per email several times, but the response time for dealing with our request has not improved at all. (March 21, 2022) Absolutely beautiful ! Fantastic ! The team is gorgeous, Sumant one of the experts there is just perfect ! He has made a beautiful App for me and supported me all the way ! I strongly recommend it ! (November 18, 2019)
Developer reply ·
Hi Nick, Thank you so much for the positive review. The team is thrilled to know that you are loving your new mobile app. Best, Team Plobal
Excelent ! A very good solution to save time in the process of printing Shipping Labels and Track & Trace parcels. (2018) Today again problems with the integration. Orders are not synchronizing from Sendcloud to Shopify. I need to spend now all day checking which orders I send and which I didn't send. Sendcloud does't send Shopify the information that my orders were fulfilled. Also asked for some king of compensation but nothing seems to happened. Very dissapointed ! (2021)
