Keto Hana
United Kingdom
Reviews (6)
Developer reply ·
Thank you for the 5-star review! ⭐
Probably the best onboarding experience I had had, ever. Nands was amazing at every step and I really felt like I could ask anything and get a response within a few hours, if every app was this useful and every onboarding this smooth my life would be much easier!
If you want virtually unlimited manipulation of analytics, this is a great platform. Premium support are very available and knowledgeable also. The UX isn't the best, but if it's pure data you're after, it's great.
Sweetan was so quick to respond to my query and when there wasn't an obvious solution, found a great workaround that allowed me to do what I wanted in the first place. Great, friendly and efficient customer service, thank you!
Developer reply ·
I'm glad I was able to help you, Becky! Thank you so much for leaving a review of your support experience. 😊 Happy to hear that the workaround worked. Please do let us know if there's anything else we can help with in the future. Thanks! Sweetan | Team Lead | Support Shogun Page Builder
Yavor was unbelievably helpful when I was setting up the app, and made some custom changes to make the gift options look even better on our checkout. Amazing customer service, and a simple, easy to use app. Thank you!
Developer reply ·
Thank you for your review! It was a please helping you and I look forward to working with you in the future.
Gabriel was amazingly helpful when setting up my promotion on Recharge, making sure that it was set up correctly! So prompt with responses and went the extra mile to help me - it was so appreciated!