UzoShop
Canada
Reviews (6)
Track123 is a fantastic addition to any Shopify store. Its robust order tracking features simplify the post-purchase process, enhancing customer experience and trust. Real-time updates keep customers informed, reducing anxiety and support queries. Its unique upsell feature, which promotes related products during tracking, is a game-changer. It offers an effective way to increase sales without being intrusive. User-friendly, easy to integrate, and a great ROI tool. Highly recommend!
As an online store owner, managing shipments and ensuring customer satisfaction is one of my top priorities. The 17TRACK Order platform, integrated with PayPal tracking, has been a game-changing solution for my e-commerce business. 17TRACK offers a comprehensive and easy-to-use solution for tracking packages from over 500 different carriers worldwide. The ability to monitor all my shipments in one place, regardless of the shipping service used, has significantly improved my store's logistical efficiency. The platform's clean, user-friendly interface allows me to quickly access and monitor the status of all outgoing packages. The PayPal integration has added another layer of convenience. By connecting my store's PayPal account to 17TRACK, I can effortlessly import all my recent transactions and their associated tracking information. This saves me valuable time and eliminates the need to manually input tracking details for each order. Customers have also benefitted from this seamless integration, as they can now easily track their orders through the 17TRACK platform. This has resulted in fewer inquiries about shipment statuses and a noticeable improvement in overall customer satisfaction. In conclusion, the combination of 17TRACK Order and PayPal tracking has greatly streamlined the shipping and tracking process for my online store. I highly recommend this solution to other e-commerce business owners looking to enhance their logistical efficiency and improve customer satisfaction.
Developer reply ·
Dear Friend, Thank you so much for being our valuable user!❤️ 17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes. Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales. We partner with 1700+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
This application is of substandard quality. Despite the availability of customer service within the first 24 hours, subsequent communication has been lacking. Additionally, the application experiences technical difficulties, resulting in poor transmission of event notifications.
Developer reply ·
Hi, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your request about the app and is contacting you to support it. We also send you an email regarding the matter, please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
scam , when you install it you see you have all the best feturein the 9.99$ plan after you pay the most importent feture are not including any more
Developer reply ·
Hello Dor, I'm Kate from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to you. Firstly, I have checked your conversation with our colleague previously, and as my teammate mentioned, please be advised that the CSV import and Auto Update features are not available in Starter plan which you are in currently. For more information, please help to take a look from our Pricing plans on Shopify app store: https://apps.shopify.com/ali-reviews I truly apologize for anything caused to this misunderstanding. Besides, should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io. Regards, Kate
nice
Developer reply ·
Thanks for your feedback. Hope you enjoy the app. Have a good day! Your friend, Autoketing Team.
that was super easy! :) I've only used it one time but so far so good. Will update review as necessary!
