Picco Ricco
India
Reviews (6)
It works really well and have lot of theme customisations. Good App!!
Good app to manage my discount campaigns and great support from the team!!!
I would like to update my review. Although its quite unfortunate that the app did not resolve the speed issue, in spite all the best efforts however, the AVADA team did everything in there control to help us out. They even did the re-coding of certain sections of website and tried to get rid of all unwanted codes and apps which were slowing it down but sadly it could only improve like 5%. I am not sure if the app does not work just on our website or anyone else too. However, I would really like to give a big thanks to their support team including Daisy and Thomas for helping us out therefore I am revising the stars rating for their eagerness to help. Thank you Daisy for the refund. I request AVADA to please look at the real issue so that others dont have to face the same situation. All the best! ______________ Feel cheated. We upgraded to pro and enabled many of their fancy features but no improvement as claimed. Have written to their customer support, waiting for help. will update if anything changes. Thanks!
Initially the app was not getting properly installed, we were getting an error msg. Requested for tech support and received timely help. It was due to Smile's bad server on that day causing the issue. We reinstalled and its working fine. Thanks !
Developer reply ·
Hey there! We're so sorry for the trouble, but would you be able to try fully removing the Smile app from your app list in Shopify, and then re-installing it? The issue should be resolved now, and you should be able to install it properly :) Thank you so much for your patience! Joana
the app was good on day one, day 2 it has disappeared from our website?? it still shows installed in the backend, but stopped showing. strange !
Developer reply ·
Thank you for your review, please reach out directly to our support team who would be happy to resolve this for you.