Spelta Milano

App eccellente, mi semplifica molto il lavoro! Personale super disponibile ad ogni esigenza

Absolutely amazing! Even with the free plan you are able to set beautiful and effective campaigns, totally customizable on your needs. The very plus of this app is definitively the service provided: real assistance 24/7, support and advices through istant chat and completely helpful attitude towards specific needs. Highly recommended for small companies!

Very easy to use and helpful! Unfortunately there's no feature to set multiple languages emails with which the service would have gained 5 stars!

ASSISTANCE IS SIMPLY INDECENT. I wrote the first time 2 weeks ago because I have very annoying problem with translation of shop policy pages (the app translate only half of the text despite refresh). They answer me to send them the link of the page in order to fix my problem (and I did it) and then they disappeared. I wrote several emails replying to the agent who first contact me, but they didn't manage to solve the issue. They simply replied to my review here below and with another useless email by saying they didn't receive any email and to "check my inbox" (maybe their staff should check the inbox!). I replied again with 2 emails and no answer. No other contacts, no phone number, no address... just a FAQ page (useless as the assistance service!). I would have left a detailed review on the use of the app with a higher rating, but this very bad assistance service is inacceptable. For Hextom: Please, don't reply again with useless sentence like "check the inbox" or "we didn't receive emails", we need your assistance to solve problems and give a good service not to receive "something to be said".