← Merchants

Thrive Beam

United States

Reviews (3)

★★★★★
Shopify

We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended! Thank you so much for your kind words! If you need anything else, we're here to support you any time. Have a great week! The HulkApps Team

on Hulk Order Tracking & Upsell · About 2 months using the app
★★★★★
Shopify

Responsive and professional team, Awesome experience!

Developer reply ·

Hello Thrive Beam store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io. Best regards, Durra True Profit

on TP: True Profit Analytics · 10 months using the app
★★★★★
Shopify

Worst customer service I've ever seen from an app with such a high rating. Itai from customer service reads your messages and ignores you when they are clearly online. Be aware: everything was working fine for a few months until the discount stopped working on its own. We didn't change anything or even install new apps. I contacted support to fix it and got no help. It's been over a week without a solution or even a reply. They change settings on the app without telling or consulting with you, despite being told not to do so.

on Bundle Bear ‑ Volume Discounts · 3 months using the app