Bamboofeet
United Kingdom
Reviews (5)
Had the most amazing customer support. Lauro was so helpful. Explained everything to me using screenshots. Then logged in to help me with something that I didn't quite understand. The app is also really good!
Developer reply ·
Thank you for your wonderful feedback. We're delighted to hear that you had such a great experience with our support team, especially Lauro. Providing clear and helpful assistance is our priority, and we're glad the app is meeting your needs as well. If you ever need anything else, we're here to help.
Just installed and used online chat. Very quick and sorted immediately
Developer reply ·
That's great to hear! 😊 We're thrilled that your installation went smoothly, and our online chat support was able to assist you quickly and effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for your positive feedback! 👍🌟😃 Sophie|Loloyal Team💎
Have recently installed the app and had to contact customer support for a bit of help as I didn't understand something. Anna reached out and was very helpful. She explained everything to me in a very simplified way and has kept in constant touch. The app looks very good on our store and we had an order created through it on the second day. Outstanding customer support!
Developer reply ·
Thank you very much for such kind words! 🥰 You can always contact us, we are always happy to help 😊
I struggled to connect to Instagram when first installing the app. I reached out to support who immediately got back to me. First class support from Rachel who showed me exactly what do to. It was so easy and don't know how I could have got it wrong! Now showing on the home page of the website and looking great. Hoping it will help create a lot more Instagram followers for us.
Developer reply ·
Hi Bamboofeet admin, Here is Rachel again from Socialwidget team. We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service. Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io Cheers, Rachel Socialwidget by OneCommerce
Had a very good informative onboarding call with Harriet. Really helpful. I like this app and it seems to fit with our expectations.
Developer reply ·
Thanks so much for taking the time to leave us a review, we really appreciate it! We're super glad to hear that you're enjoying Bundle Builder, and found your complimentary onboarding call with our specialist so helpful - we will make sure to pass on the feedback to Harriet! Please feel free to reach out to our support team if you need any assistance down the line, as we'd be happy to help.
