← Merchants

ONSEN SECRET

United States

Reviews (4)

★★★★★
Shopify

So far it's working great. Simple, fast. The team is responsive to requests. Great work guys. It really takes care of all the work for you. Does not leave a messy trail when you turn certain items on or off.

on Webrex ‑ Pricing By Country · About 1 month using the app
★★★★★
Shopify

Moved in from Yotpo and never looking back. Everything is responsive. support it's perfect, even reinstalling a new theme will get this app reinstalled for you automatically. The one worked on developing this app really placed many things in the right place, leaving minimal leg work for the real human to do the work for you and in return lowering the costs for a review app in a perfect price range. Thank you, Judge.me, you deserve a better space than many review apps that are out there. Please continue to grow. The Shopify community needs more dev and app makers like you. Love, Doron.

on Judge.me Product Reviews App · 2 months using the app
★★★★★
Shopify

Fast customer service before you buy in, super slow and unfair business handling after!!! We had a major billing issue with them. They promised us a 30 days free trial however after 14 days we were fully charged for a full month. When we address their customer support, they sent us to resolve the issue with Shopify billing saying they have no control. We went back to Shopify which in return send us back to drip. When we wrote back to support it took them time to reply and then another billing cycle happened. Eventually, after another attempt to reach a different customer service member, we were told that they are sorry and that the issue will be reviewed. Of course, no one came back to us for a few weeks, with another billing cycle and charges made. When I finally threatened to place a dispute i got a reply and suddenly they were willing to process a credit. I wonder why they could have not done it the first time, 3 months ago. We never used the app or sent out even a single email !! Their app might be good, but the service is unacceptable.

on Drip Email Automation & Popups · 2 months using the app
★★★★★
Shopify

I used this app to create custom landing pages for products. It has stunning visuals so it was easy to make it look great. Support team was on time, helpful, and they are reason enough to use this app, great design and usability are just bonus here :)

on LayoutHub ‑ Easy Page Builder · About 1 month using the app