Drip Email Automation & Popups

We are relatively new to Drip, and have been really pleased with our decision to move across - the people and the support have been top class, also we have been on a number of training sessions as part of our start-up phase which has increased both our knowledge and the effectiveness of our email strategy. We are already seeing the positive results in our email metrics. I would highly recommend Drip to those of you who are sending out regular emails with no real plan or breakthrough strategy - the people at Drip will guide you along to a new journey of success.

I would recommend Drip above any other provider I've used, and as a MarTech consultant... I've used a lot. Far and above Klaviyo and Mailchimp, in my opinion. Their automation is really powerful and allows me (and my clients) to really finetune the customer experience for where THEY are in their journey with the brand. Drip stands out because many CRM/email providers are either highly technical (meaning you need the tech savvy) OR are very easy to use but lack great features. Drip is the only provider I've found that can do great with "easy button" items out-the-box, but also has a robust back-end that allows for more complex editing. Highly recommend to anyone and everyone.

We went from sending all emails on hubspot -> using drip which saves us a few thousand dollars each month. Drip is easy to use, aesthetics and function of the platform are great, and their support chat is soooo helpful. They're available almost instantly during their work hours. It's been a lean yet powerful email marketing tool for us as a growing start up! Can't recommend enough

If you are a busy small business owner, you need to be using Drip.

Fantastic and super easy to use! Loving it so far.

We migrated over from another ecomm email service and have been incredibly impressed with the customer service and simplicity to use. Highly recommend for the best bang for the buck.

Update: Customer service is responsive, but not really helpful with my issue. The on-site popups integration steps with Shopify are incorrect, since the release of the new theme options. I reached out to customer service, but they told me to reach out to Shopify for help. I'm not happy with that response. The integration process needs vast improvements.

Really like the personal touch. And the tool itself is great. Focussed on e-commerce, not only on e-mail.

The workflow for abandoned carts never worked, no email was sent properly for days in the other workflows, they answer that all was fixed, but no emails were being sent out from the abandoned cart funnels, in the chat they answered fast, but I didn't get any other follow-up emails as promised and the tool continued without working for more than 10 days, this app made me lost money since day 1, I was using omnisend trying to search for a more modern user interface and better price, but sadly this was not the right solution, I just removed it, I'm trying another solution.

I recently migrated from Mailchimp to Drip and I am so so so happy with my decision. The #1 thing I absolutely LOVE about Drip is their automation, more specifically how easy and user-friendly they make it. Email automation is nothing new as I am sure you know. But it seems like a lot of CRM software companies forget this. When I first migrated to Drip I didn't expect too much in terms of bringing in more sales from emails but after building in very fine detail our "welcome" and "abandoned cart" emails (something I couldn't do with other CRM companies) I saw a huge spike in our email sales! During the 2022 holiday season, 35% of our online sales were directly from the automation we set up with Drip. The 2nd thing I absolutely LOVE about Drip is their customer service. If you are anything like me, having a live chat feature is a need. Now I know that other CRM companies have live chat but when I would try to get something resolved with the other CRM companies it seemed like they had no clue what they were doing and were just generally unhelpful. Drip, on the other hand, has the best customer service I have ever experienced not only do their service agents know what they are doing and are extremely knowledgeable about all Drip's products but if there is something that is wrong they get it fixed super fast. (they even have an entire slack channel for Drip customers to talk with Drip developers for feature requests and general or complex questions. If you are thinking about switching to Drip or maybe you're just tired of dealing with issues with other CRM companies I would highly recommend Drip to anyone in the market for email marketing software. P.S. This may seem like a paid review or even a review from an employee, but I assure you neither is true I just enjoy and love how Drip works it has made my life so much easier not to mention the sales we are getting out of it ;)

Drip is the most powerful advanced tool I've ever used for our business. It tracks your customer journey including the pages and products they visited even if they haven't purchased yet. I love the feature as it visually gives me a wide visual picture overview of each person on a timeline. Their support team has always been helpful and responsive when I've reached out or got stuck on something technical. I highly recommend this for all Shopify stores who want to take their business to the next level.

Beste email marketing tool so far. Tried so many tools from Germany but none of them was smooth like drip. Very easy and huge possibilities through the workflows and rules which you can create.

amazing app for email automatisations! love it, easy to use, great templates, guid lines, all recommendations

i like how easily drip integrates with shopify. it takes some time to get used to the drip platform.

We are being charged $39 a month, but are unable to open the app or send out emails. We've contacted support and have yet to receive a reply or help of any kind. We would like our money back or we will be forced to open a dispute.

Drip freaking rules. Beautiful integration. Absolutely no issues at all with getting Shopify and Drip to work perfectly together. Drip also has the best customer service of literally any company I've ever experienced.

Our site sells various different products from multiple niches and Drip's Segmentation enable us to reach the different segments in our market effectively.

Great email marketing platform and also CRM. Their team is always available to help and receive feedback. Easy to use, very intuitive!!!

Drip has been a solid backbone to build excellent post-purchase automation. Their workflows also allow us to build "intelligent" campaigns instead of just sending a series of emails that is responsive to customers' decisions and preferences. The support team is easy to work with too. We highly recommend this.

Drip is great and makes email marketing easy. The integration with Shopify is seamless. Importing subscriber, setting up signup forms and creating campaigns are quick and easy to setup. The Shopify specific workflows makes setting up abandon cart, welcome series, and review request really easy.

Drip has been a game changer for our team. Outside of being able to schedule and send individual campaigns and building highly functional workflows, the analytics are invaluable. We have a whole new understanding of how our communication is directly impacting sales and revenue.

We've used a variety of email marketing platforms, but none have been integrated as well with Shopify as Drip. Drip is very user friendly, along with having excellent automation workflows.

Pessimi. Una volta installata, non si riesce più ad aprire e ti rimanda alla pagina di installazione- salvo impedirtelo perchè chiaramente il negozio risulta già connesso a un account Drip. Servizio clienti inesistente. Fatturazione crescente e totalmente incoerente.

Drip makes building relationships with our clients a breeze with automated email communications. We choose the message and the frequency and drip makes it happen. Setting up the work flows is easy once you get going. Great customer support too!

I switched from Mailchimp to Drip a few months a go and I'm really impressed with the features that Drip has. You can create amazing workflows using pretty complex logic, and its pretty easy to use too. The guys at Drip have been really helpful getting things set up and moving, James especially.

I can't believe how easy Drip integration with Shopify is. Truly makes my work so much more effective. And it seems like they keep trying to improve it along the way. The best.

Drip makes everything so much easier and the customer support is wonderful! I highly recommend using Drip.

We've had amazing success using Drip to manage our customer communications to our email database. A solid Shopify integration, a strong ROI, and solid support to boot!

I'm about 6 months into using DRIP with Shopify. It's a powerful toolset that lets you access customer segment for targeted email coms. I have a c 90k mailing list and the brilliance of DRIP is that i can segment that list down with a handful of logic statements to a tiny focused group that i know are on the cusp of a purchase and only require the lightest of nudges to pull the trigger. I drive about 30k of monthly revenue from it, you can work out the ROAS for yourselves. It's easy to use, quick to learn, the staff are responsive to requests and the reporting is accurate and simple to digest. Once you've factored in your attribution into the wider scheme of GAnalytics ecommerce reporting it's a beautifully effective addition to any marketers toolbox. Oh yeh, 6 months in, it's never fallen down on me once. I wish all store apps were this good.

I'm just getting started but Drip seems to be the email service provider for me (business owner, multiple hats)! Super user friendly and the analytics are easy to read

The drip platform and Shopify integration is brilliant. We've been using them together for the past 18 months or so and have a number of automations running. Their support is also great. You won't be disappointed.

It's all about the mailing list.... still. This app makes it possible to connect, keep track and grow my e-list in a brilliant user-friendly way. Game changer.

Great Autoresponder! Integration is easy, great segmentation, great delivery rate, and lots of useful little functions .

Perfectly connects your Shopify with your Drip, what more is there to say?! Your customer data (and way more) will be synced up in a snap.

I use Drip for all my email needs and it's a real lifesaver to have this app so I don't have to mess around with code to have the integration up and running! I haven't had any issues with the connection after using it for several months and my emails are looking better than ever.

I now have 3 clients using this CRM and I am thrilled thus far. It is easy to use and they give you great tips. I love that they keep expanding their offerings to "meet the customer" where they have needs! Thank you!

Works really well. Drip is a very powerful tool. Happy that it works 99% of the time all good. Thanks Drip.

We switched our email system over to Drip when we were experiencing issues with another provider. We have been very, very happy with Drip - we love all of the capabilities/work flows, how our emails always send out on time and it's so nice to have a great support team as well as a customer success manager that checks in with us often to ensure we are capitalizing on all of the capabilities that they offer! Highly recommend to anyone searching for a new email marketing provider.

Drip is an excellent marketing automation tool. It's both simple to use out of the box, and is highly customizable to fit all of our complex needs. We love the split testing features, as well as the data visualizations provided to highlight what's working and what has room to improve. We've always had great experience with Support & the technical team — anytime we have a question, they work with us right away. They're constantly releasing improvements and new useful features, which means the platform and available tools just keep getting better. Drip has become a very reliable revenue generator for our company. Highly recommend.

Fast customer service before you buy in, super slow and unfair business handling after!!! We had a major billing issue with them. They promised us a 30 days free trial however after 14 days we were fully charged for a full month. When we address their customer support, they sent us to resolve the issue with Shopify billing saying they have no control. We went back to Shopify which in return send us back to drip. When we wrote back to support it took them time to reply and then another billing cycle happened. Eventually, after another attempt to reach a different customer service member, we were told that they are sorry and that the issue will be reviewed. Of course, no one came back to us for a few weeks, with another billing cycle and charges made. When I finally threatened to place a dispute i got a reply and suddenly they were willing to process a credit. I wonder why they could have not done it the first time, 3 months ago. We never used the app or sent out even a single email !! Their app might be good, but the service is unacceptable.

It's a good tool, not without a few operational problems that seem to have been worked through eventually. Pricing is expensive compared to competitors and payment options exclude the virtual VISA cards issued by FX payment services like Airwallex. These issues matter to Shopify store owners that don't operate in US dollars.

The app works great. The best app I have used so far. 4 stars because they can improve on notifications to the account holders when there is an issue. I am told the team is working on it. Hopefully, they will get this resolved soon. Highly recommend using this app.

zero on-boarding after the sale, so if you are good with figuring it out on your own go for it. I hear really good things so I'll keep pushing forward. It's been very frustrating.

This is the most impressive email marketing tool I have used....and I have used them all. The segmentation powers are wonderful, the email builder is elegant and easy and most important, it is powerful. The tool syncs really well with Shopify and gives some great insight to customers. Now, that being said...one HUGE thing is missing. Customer Tags do not sync. That is a shame and would be one needed improvement. Putting that aside, Drip is where it is at.

Drip is the best-automated email system four for Shopify Plus or Big commerce. It is an excellent email system I would recommend trying.

Solid ESP and an evergrowing platform that is intuitive enough for less savvy digital users and experienced email marketers alike. Segmentation is a breeze.

I've been using Drip for over 4 months now, and I'm in love. I was able to get valuable automated flows running in a few days that have consistently driven sales for me, as well as giving me easy and quick ways to send out broadcast messages to my customers - using fantastic filtering/targeting criteria. And when I've needed support, the Drip team is always ready in the Live Chat - and they're super nice to talk to while quickly helping me solve problems or challenges. Can't recommend this app enough - More than worth it!

Drip has been good to us. Very clean and effective email management. Absolutely amazing customer support that's always there for you. Thank you!

We’ve been using Drip for a while now, and it’s been great to watch their evolution from just email to an ecommerce CRM. They’ve helped us way beyond sending emails. Drip collects all sorts of data, then helps us get to know our customers and what they want so we can bring them an experience like they’d get at our brick-and-mortar stores. Love Drip, love working with their team, and can’t wait to see what they do next.

When we switched to Drip we were able to track conversions as they related to our automated email sequences much better! We we also able to track the lifetime value of our customers well! It's easy to use, has the features we need, and really does a better job than any other ECRM we've used so far.

I LOVE how Drip integrates with my store. It pulls in customer information and allows me to segment and target customers based upon purchase history. I've used a couple of other email service providers and none come close to the functionality that Drip provides.

Shopify and Drip are two essential tools that allow us to do what we do. By integrating them together, we can serve our customers better and faster. Nobody likes getting marketing messages that make no sense and with these integrations we can know that everything is always up to date and we're communicating effectively with our customers. The integration 'just works', there's really not a lot you need to do other than plug it in and get going. Drip and Shopify are well paired together.

We've used a handful of email marketing tools out there and can definitively say that Drip is our favorite!

Drip is the best at email automation. Unlimited segmentation possibilities, and a lot of prebuild workflows/automations. I can definitely recommend Drip.

Drip is really great at setting up automated emails. The revenue dashboards are cool to see what emails are bringing in $$.