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Crafty Cycle

United States

Reviews (3)

★★★★★
Shopify

If you really like going deep into personalization then you'll enjoy this app. It does take awhile to learn but the teeinblue team is incredibly helpful and quick with their replies when they're online. I have mainly conversed with Karen and she has been the best. The amount of questions I've sent her is enormous and yet she takes the time to send me videos showing me exactly how to do something which is helpful. It has made the learning curve of this app feel much easier and approachable. I love that I can finally make my ideas of personalization come to life and get detailed on each project. I was looking for an app like this for a long time and I'm glad I found it. Definitely give it a try but remember to be patient and ask questions. Once you get it down, you'll see why it works so well.

on Teeinblue Product Personalizer · 3 months using the app
★★★★★
Shopify

Bloop customer service is phenomenal! I love an app that works well but I cannot stress how important customer service is when it comes to having an app you plan to use long term. It is one of the things I always take into consideration before deciding if I will continue using an app. The bloop team always gets back to my messages the next day. I specifically have spoken with Grace who was an amazing help. I was having trouble with my hundreds of products not saving to my affiliate campaign I was creating. Grace kept me in the loop of what was going on and the bloop dev team was able to work to get it resolved and taken care of for me. Overall the app itself works well for a referral program and affiliate program. Good customization features as well. It's pretty straight forward to use but if you do need help then the team is good at getting back to you and helping when you need it.

on BLOOP Referral & Affiliate · 12 months using the app
★★★★★
Shopify

Chatty ai chatbot is extremely helpful to have in my store. The amount of features it has makes it a game changer for your store. You can have a simple FAQ of course but you can also train the chatty ai bot on different questions and answers that you provide it. This is a great tool because it allows you to customize chatty to learn about your specific store and things you may want it to know so it can better assist your customers. They also have a feature that allows you to sync your products so that chatty can learn about them and better answer questions related to those products. It is very customizable and I like how much they offer in the app. I like having it so that any customers that I am not able to help immediately can still have their questions answered until I can reply. Another big thing that I really appreciate from any good app is their customer service. The Chatty team is extremely helpful and kind and get back to you quickly to address any problems you may be having. I was recently helped by Sonny and he was able to take care of issues I was having in a short amount of time due to their in app chat feature. Overall it is a very good app and I am excited to see what other features the team decides to add in the future.

on Chatty AI Chatbot & Live Chat · 4 months using the app