← Merchants

K8 Stinger Store

United States

Reviews (4)

★★★★★
Shopify

UPDATED REVIEW AFTER OWNER RESPONDS - February 24th, 2026 Will, This is a thoughtful attempt to reframe the situation publicly, but it does not accurately reflect what occurred. — At no point did I harass your team. Asking questions during onboarding, challenging certain aspects of your service model, or seeking clarification on how revenue sharing works is not harassment. That is standard due diligence when evaluating a business partnership. — What stood out to me most was the inconsistency between what your sales team communicated and what ultimately happened. I was told onboarding was appropriate for our business, multiple calls were scheduled, and we were already deep into the installation process when you joined mid call and abruptly shut everything down. Your own team appeared surprised by that decision, which reinforced how sudden and unplanned it was. — You stated publicly that our company was not a fit due to size, yet your team had already reviewed our business before onboarding began. That is the disconnect. If there are minimum requirements, they should be communicated clearly upfront rather than after a customer has invested time across multiple meetings and implementation steps. — I also asked questions around how your model works, specifically regarding revenue share and how certain merchants receive payouts while others do not. Those are reasonable questions when evaluating any platform that involves customer charges and merchant participation. They were not attacks, and they were not harassment. — To clarify another point, I did not install your app to leave a review. I installed it because we were actively onboarding and preparing to use the service. The decision to halt the relationship was made on your side, not mine. — Yes, I was frustrated. Anyone would be after spending significant time evaluating, meeting, and beginning implementation only to be told mid process that the relationship was being terminated. That reaction is human, not hostile. — For merchants considering working with this company, I would not recommend it based on my experience. The lack of transparency, inconsistent communication, and decision to shut down the relationship midway through onboarding after significant time investment raised serious concerns. There are several other providers in this space that are more transparent, communicate expectations clearly from the start, and are better aligned with professional, consistent onboarding processes. - - (Original review from February 9th, 2026) Absolutely horrible experience with this company. — If you are even considering working with them, save yourself the time and go with a competitor. — I was contacted by one of their employees and scheduled a call to learn more about their service. On that call, they explained they evaluate each store individually and that some merchants receive a monthly revenue share while others receive nothing. From what I was told, whether you receive anything depends on whether you ask during onboarding. They even mentioned specific accounts by name that never received a share simply because they didn’t know it was an option. — Despite that, I was still interested and scheduled onboarding to set up the app on my two Shopify stores. After multiple Zoom calls, emails, and texts, we finally began installation. — About 20 minutes into the Zoom call, a man abruptly joined and immediately started saying I was not a fit for their services. No warning, no explanation beforehand, just dropped into the middle of a live onboarding call after I had already invested a significant amount of time. — He introduced himself as the founder, (Will), and said our business was “too small” at around $4,000,000 in annual sales and that they now only work with brands doing $10,000,000 plus. — This completely contradicted everything their own sales team had already confirmed prior to onboarding. When I asked why none of this was communicated earlier, I got excuses and apologies, but no accountability. — His behavior on the call was shockingly unprofessional. He came off irritated, dismissive, and spoke over everyone like a child throwing a tantrum. Even his own sales and tech staff seemed uncomfortable and caught off guard by how he handled it. — From my experience, the entire situation felt dishonest and misleading from start to finish, and it left me with zero trust in (Will) or how this company operates. — I asked if there was anything we could do to move forward and was flat out told no. Just like that, after all the time spent, he decided he would not allow us to work with his company. — To make things even more telling, his own sales rep later texted me the name of a competitor and said they would be a better company to work with anyway. — Navidium offers the same type of service. Their plan is $99 per month and you keep 100% of the revenue instead of handing it over to the provider like SavedBy’s model. — There are plenty of companies out there that don’t waste your time, don’t move the goalposts halfway through onboarding, and don’t have founders jumping into calls acting this way. — Plenty of better options exist. Stay away from these guys. Hi David, Thanks for taking the time to share your feedback. I’m Will Jones, co-founder of SavedBy, and I wanted to address your review directly. You’re right that I joined the onboarding call late and made the decision not to move forward. I wanted to explain the context behind that decision. When I joined the call, my team had been working through a challenging onboarding process. The conversation had become difficult, and it was clear that the partnership would require a significant amount of resources from our team. When I learned your business was doing under $4 million annually, matched with the difficulty and harassment my team had faced on previous calls, I decided the opportunity here was not worth the future outlook we had determined, which was that it would be hard to work together. At SavedBy, we decide who we want to work with, and ultimately realized this was not going to be a good fit for either party. I hope you can understand the value of focusing on good working relationships, and being selective about the companies we work with, to ensure positive working relationships with our partners and protecting our team’s ability to serve our clients well. I understand this was frustrating from your perspective, and I appreciate you sharing your experience. We’re committed to being transparent about who we can serve best, even when that means making difficult decisions. I wish you the best with your business. Will Jones Co-Founder, SavedBy P.S. - For merchants who are looking at SavedBy here, it is important to note that this merchant never actually used SavedBy, but just installed our app to leave a bad review, after I mentioned we would not be a good fit together and the merchant got very upset that I made this decision. As mentioned in this review, really important we work with merchants that we think are a good fit for us and our team. Thanks!

on SavedBy Package Protection · 23 minutes using the app
★★★★★
Shopify

Love the app, but I cannot reach the developer at all. My email sent to daniel@productpagebanners.com is bounced back immediately, because the domain productpagebanners.com couldn't be found. Seems like this app was abandoned. I downloaded the app and installed it, was able to set up 5 banners, and I cannot add any more, please help!! Love this app and would like to use many more banners, but I cannot until I hear back from someone!

on Product Page Banners & Text · 8 days using the app
★★★★★
Shopify

These guys are great! Elias went above and beyond to assist me with my needs, and I will continue to refer friends and family.

Developer reply ·

Thank you for the kind words! and taking the time for a great feedback!

on Fomo: Social Proof Sales Popup · About 6 years using the app
★★★★★
Shopify

I’d like to first start off by saying that I have been using this app for 10 years as of this month. This is a fantastic app and one of the best regarding email marketing on Shopify. This review is specifically geared toward the employee who has gone above and beyond to ensure I’m taken care of. It isn’t every day that you have a 10-year customer of your app or service, but after 10 years of using these services, I needed assistance with really fine-tuning both of my store's marketing campaigns. “Jesse Correy” is the representative from this company who has gone above and beyond to take care of me. We have worked together to make changes to both of my stores to fine-tune everything to bring the most ROI back to my business. Jesse Is located in New Zealand, and I’m located in the United States. Obviously, we are in different time zones. Jesse Has spoken to me during my business hours (which makes it somewhere around 1am in the morning in New Zealand) numerous times. This is unbelievable, as I don’t know of any other company that would have an employee work at all hours of the night to assist their customers. Jesse did exactly this multiple times, and I’m happy to say after several months of working together, my email marketing is on point now & I really wish I had reached out previously to get everything tuned the way it is now. If you have any doubts about this company, take a look at their reviews, as they speak for themselves. Jesse and the entire team are definitely on top of their stuff and don’t hesitate to go out of their way to help their customers. In my opinion, this is what makes a business a good business. Sorry for the super lengthy review, but I wanted to pass on my feedback to not only other customers who might be interested, but also company management, so that they know how great of an employee they have working on their team. Jesse, if you see this review, thank you brother. Thank you for everything that you did for me to help get my store dialed in the way it is now. I look forward to many more years working with SmartrMail! :)

Developer reply ·

Good morning K8 Stinger team! 👋 Thank you so much for this thorough review of our service. It means a lot when a long-time user such as you sends us such feedback. Our number one priority is the success of Shopify merchants sending their email marketing campaigns with SmartrMail, and we're glad to hear that you appreciate this dedication. Make sure to reach out to our team should you need any assistance. Happy sending 🚀

on SmartrMail Email & SMS · About 6 years using the app