← Apps

Fomo: Social Proof Sales Popup

by Fomo · launched

View in Shopify App Store ↗

Reviews (150)

★★★★★
Shopify

Easy customer support, setup, and definitely top of the line!

TrinityDeals · About 1 hour using the app
★★★★★
Shopify

I love the app and the customer support as well. 10/10

Developer reply ·

We love hearing this! Thanks for the shoutout to our team and for the perfect score. Happy to have you with us!

Tasic Pure Oils · 6 months using the app
★★★★★
Shopify

I sent an email requesting support for a change, and within a minute, Janice Dixon had completed it and even emailed me with additional recommendations. Fantastic support team! The app itself is also really cool I’ve used it for years.

Developer reply ·

Thanks so much for the kind feedback! We're always happy to help with changes big or small and take care to review your current app settings and look for opportunities to improve your results from Fomo even more. All the best! Janice

TWO DAUGHTERS · Almost 9 years using the app
★★★★★
Shopify

Emerson Smart · About 1 hour using the app
★★★★★
Shopify

Elias M. resolved my issue quickly and professionally. Very helpful and responsive.

Developer reply ·

Thanks so much for the review! Our support team always goes the extra mile to make users happy. We're glad you're enjoying Fomo and hope you have great sales this Black Friday!

Dr. RestRight · 2 months using the app
★★★★★
Shopify

Great help and quickly too

Developer reply ·

Thanks for the great feedback!

Goedvoorbereid.nl · 31 minutes using the app
★★★★★
Shopify

Elias è stato di grande aiuto e supporto durante la configurazione dell'app per il mio negozio! :)

Developer reply ·

È un piacere per noi aiutarti a impostare la tua Social Proof esattamente come desideri. Grazie per aver condiviso la tua recensione!

dallaterra · About 2 hours using the app
★★★★★
Shopify

The customer service is very quick to help resolve any issues. Janice was super helpful and fixed my issues within minutes. Loving the app!

Developer reply ·

Thanks for taking the time to review Fomo! We're happy we could resolve your issue quickly today and are always happy to help you out with optimizing your social proof to boost sales! Hope the holiday season is a huge success.

Belly Bliss · About 3 hours using the app
★★★★★
Shopify

Made over 6k in my first 3 weeks alone! Totally worth it!

Developer reply ·

Thank you for your review! We are happy that you love Fomo as much as we do!

Bible Bricks · 29 days using the app
★★★★★
Shopify

over priced. not worth it

Developer reply ·

Thank you for sharing your feedback. We appreciate you taking the time to try Fomo and understand that pricing is an important consideration. We'd love to better understand your needs to see if there's a plan that might work better for you. Fomo offers several subscription tiers, including a free plan, designed to accommodate different store sizes and budgets. If you'd like to discuss your specific situation, our support team would be happy to help you find the right fit or explore options that might provide better value for your business. Thank you again for trying Fomo.

my royal musk · 11 days using the app
★★★★★
Shopify

Exceptional. Prompt response, offer of tutorial support and really getting personalised help to get the most from the app. Elias was fantastic

Developer reply ·

Thank you for your kind words! We are glad you're enjoying using Fomo in your store!

The Sleep Chief · 5 months using the app
★★★★★
Shopify

The most unethical app experience we've ever had. Even after cancelling our subscription and disabling the service, they continued to charge us without consent. When we raised the issue, their support team was dismissive and unhelpful, insisting we hadn’t “properly” followed the cancellation process. If a customer has clearly cancelled, continuing to charge them is unacceptable. Extremely disappointing and unprofessional.

Developer reply ·

Thank you for taking the time to share your feedback with us. I understand your frustration, and I want to clarify our subscription and uninstall options. Fomo uses a subscription-based pricing model where your subscription fee gives you a set number of notifications each month. Disabling notifications in your store doesn't automatically cancel the subscription or pause billing. To cancel your subscription you need to uninstall the app from Shopify. It is true that to downgrade to the Free plan you do need to contact our support team who will do that manually for subscribers. I recognize this may not be as clear as it could be. We appreciate you bringing this to our attention. I'm glad our support team was able to assist you via email and provide some credit for the charges. We genuinely want to make this right and ensure you have a positive experience. We take all feedback seriously as it helps us improve both our app and our communication with users.

Dancing Cow · 11 months using the app
★★★★★
Shopify

highly recommend

Developer reply ·

Thanks for such kind words and taking the time for the review!

AZADA · 13 days using the app
★★★★★
Shopify

Absolutely amazing app! I love how simple it is to install and use with my Shopify site. It adds a ton of social proof to boost sales. Plus, the one time I got stuck the customer support was phenomenal. Highly recommend!

The Story Church Project · 4 days using the app
★★★★★
Shopify

Barats · 19 minutes using the app
★★★★★
Shopify

Very overpriced. The way they price you is as if they are the ones bringing traffic. this app was not made for small business- but rather very very large companies that is willing to pay. Everyday they want you to upgrade. There are free apps doing the same thing! I miss pretty sales pop up!!!! i deleted the app and would never ever recommend. its a scam.

Developer reply ·

Hello Trudy-Ann. It's a disappointment to read your review of our app. I understand that it can be frustrating to exceed the notification limit on your plan and have Fomo disabled - and of course we send a reminder if that is about to happen! Our goal here at Fomo is for our app to generate at least as much revenue from click throughs as the app costs. I disagree that our app is overpriced for the value and features it offers. It is certainly not a scam. I understand there is a wide choice in apps in the app store and you need to choose the one that is best suited to your own business and budget. Janice from Fomo

LUSHIZ SPA · 9 days using the app
★★★★★
Shopify

This app rocks! We've only had it on our Shopify store for a little while and it's already going really well! We also had a small issue that was resolved by the end of the day because of Fomo's stellar customer service!

Developer reply ·

We're so glad you enjoy displaying Social Proof on your site with Fomo and hope lots of families discover new games to play!

Hello Family · About 8 hours using the app
★★★★★
Shopify

I really like the app and the customer service was top notch and super fast. I worked with Janice recently and she was happy to make some recommendations and help with changes. I'm so thankful for her help!

KLĒNR · About 1 year using the app
★★★★★
Shopify

We like this app and how it displays the widgets, which help us with conversions. Also, the support team is very hands-on, and they were on top of any issues I had. Thank you!

Developer reply ·

Thanks for the great feedback! We are glad you're enjoying using Fomo in your store!

Punktured Body Piercing · Almost 5 years using the app
★★★★★
Shopify

Great customer service and love these features for my website.

Developer reply ·

Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help!

Onepaʻa Hawaiʻi · Over 1 year using the app
★★★★★
Shopify

This app is the best one. Quick and easy to install. So intuitive. Highly recommend.

Developer reply ·

Thanks for sharing this great feedback! We're happy you're enjoying Fomo.

Hooper Ruff · 21 minutes using the app
★★★★★
Shopify

świetna aplikacja

Developer reply ·

Dziękujemy za poświęcony czas i miłe słowa!

polanaherbs · Over 3 years using the app
★★★★★
Shopify

Fantastic support and customer service :-)

Developer reply ·

Thanks so much! Glad we were able to help you out this week and thanks for sharing some love with our team - right back at you!

Sensory Super Heroes · About 3 years using the app
★★★★★
Shopify

Routinea · 14 days using the app
★★★★★
Shopify

Highly recommend on all websites! Have noticed an uptake in CTA and orders on my website. I love the customisation on the notifications and great customer service. I had a question and got a response promptly to help!

Developer reply ·

Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help!

Birchbury New Zealand · About 1 month using the app
★★★★★
Shopify

Excellent service.

Developer reply ·

Thanks for the great feedback! I'm glad you're enjoying using Fomo in your store.

BeVisible Sports · Over 7 years using the app
★★★★★
Shopify

Excellent app that provides amazing customer service, making sure the FOMO app integrates seamlessly on my website. Thank you! Highly recommend. :)

Developer reply ·

Thank you so much for taking the time and your feedback!

24K9 · 1 day using the app
★★★★★
Shopify

FOMO is an outstanding app providing real-time social proof. The installation process was seamless, taking just a few minutes. It’s incredibly easy to use. The support team is responsive and efficient, resolving any issues promptly. Highly recommend FOMO for anyone looking to build trust and increase sales effortlessly!

Developer reply ·

Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help anytime.

Happy Mammoth EU · Over 2 years using the app
★★★★★
Shopify

The app functions great and the chat support is excellent. The settings let you control how much you spend each month. The app configuration options are well thought out. I would like a more definite way of knowing which interactions motivated sales, such as random A/B testing. While the app can accommodate third-party A/B testing, it doesn't include the feature. Overall a high-quality app.

Developer reply ·

Thanks for the fabulous feedback! We're glad you enjoy using Fomo and we'll take your suggestions into consideration for future updates. Please chat in anytime! We're always happy to help.

GreenSmoothieGirl · Almost 7 years using the app
★★★★★
Shopify

Only downloaded 5 minutes ago but customer service has been fantastic!

Developer reply ·

Thank you for taking the time to share your experience with Fomo!

Lucky Strike Gold · 21 minutes using the app
★★★★★
Shopify

Good service! Very responsive

Developer reply ·

Thanks so much for your feedback, and for bringing such an important safety product to market. I hope FOMO will help you sell many more devices.

CleverElly · 2 months using the app
★★★★★
Shopify

Great app, very clear workings, perfect customer service. Would definitely recommend - so far the best app from the shopify app store that I am using.

OSANA · 5 days using the app
★★★★★
Shopify

We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan. I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it) Now this FOMO app chardge us around 1000USD and we barely have any sales. AVOID FOMO!

Developer reply ·

Hello - thank you for taking the time to share your experience with Fomo, even though it was not a positive one. I want to assure you that the traffic and impression numbers you see on Fomo are accurate. In response to users who would reach out to support when notifications stopped appearing when they were over their plan limit,mwe introduced the Automatic Upgrade feature. When the automatic upgrade takes place, the higher plan tier is pro-rated for the time remaining in the billing period. I am happy to see that you do have sales conversions from Fomo notifications. I am sorry you were disappointed with our billing model. Wishing you all the best with your store and it's beautiful jewellery.

soundofpearlslondon · About 1 year using the app
★★★★★
Shopify

FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing. To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.

Developer reply ·

We appreciate your feedback and look forward to discussing a tailored solution for your business in the next few days.

Little Ones · Over 7 years using the app
★★★★★
Shopify

Janice took care of me and we shared a giggle - these guys are the best - more than enough functionality - ease of set-up is amazing - flexibility to upgrade/ downgrade as well (unlike other apps!). Using FOMO in all our, and friends', stores!

Developer reply ·

Thanks for the fantastic review! I'm so glad you love Fomo as much as I do. Happy to help anytime.

Mirror Skin · 27 minutes using the app
★★★★★
Shopify

Kelly's Department Store Waterford · Over 1 year using the app
★★★★★
Shopify

These guys are great! Elias went above and beyond to assist me with my needs, and I will continue to refer friends and family.

Developer reply ·

Thank you for the kind words! and taking the time for a great feedback!

K8 Stinger Store · About 6 years using the app
★★★★★
Shopify

My favorite app on Shopify! The UI design is incredible!! Customer service is also great. Can‘t wait to use it :)

Developer reply ·

Thanks for taking the time and for the great feedback!

Maliya · About 11 hours using the app
★★★★★
Shopify

I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.

Developer reply ·

Hello - thanks for your feedback about Fomo. I'm sorry to hear it wasn't the right tool for you. For any users considering Fomo, notifications are easy to turn off using the toggle above each notification in the Admin under Notifications. Fomo does come with the Active Visitors and Someone is Viewing notifications turned on on default so you can see notifications right away. Our pricing reflects the value users get in increased conversions - Fomo pays for itself after just a few transactions. I wish you all the best, Awesome Maps - love your product!

Awesome Maps · 11 months using the app
★★★★★
Shopify

I can see from the dashboard that Fom is well worth it! We've made a lot of extra revenue from the app. A Big thanks to Janice for helping me with a big technical problem. Fomo is our 2nd most important app behind Replo (our page builder lol)

Developer reply ·

Thanks for the great feedback! We're so happy to be adding value to Birchbury - wishing you record sales this holiday season!

Birchbury · 2 months using the app
★★★★★
Shopify

100% a must have app for anyone who already has some traction on your store, I would say the analytics aren't too accurate, but its show me a over 20% increase in sales which is probably more like 5-10% but still a MUST HAVE APP that will almost without a doubt boost your websites credibility. (also the only app that I could find that would work on my headless website kudos!)

Developer reply ·

Thanks for the great feedback! We're glad your seeing conversion results from using Fomo.

Bids.com · Almost 3 years using the app
★★★★★
Shopify

Great app, even greater customer support! Promptly helped to move and customise their app to suit my website.

HOLDCOM AUTO PARTS · 19 days using the app
★★★★★
Shopify

We have used this app for over 2 years!! They have worked on new features which is great however we don't need all these new features. Unfortunately, app charges have gone up dramatically :( They have helpful customer service (thanks Janice) but we still find it to be out of our budget after the changes to the app. Otherwise great app and has worked well for our shop!

Developer reply ·

Thanks for the feedback! We understand that pricing changes are never welcome but we're happy you've stuck with us and hope you enjoy the new offerings.

Bling My Ride · About 2 years using the app
★★★★★
Shopify

I usually don't leave reviews however I find an issue with how they change billing and charge you base on impressions then their system misreads visitors and charges you for visitors who don't come to the store. I upgraded a few days ago and then yesterday I receive a notification stating am 90% at my limit of 29,000. I didn't have that many visitors at my store because I wasn't running any ads at the time. The first time questioned it was mention of a glitch in their system but it was too late because I have updated it. I want to k=not be charged the fact I have proof their system is still glitchy and their system doesn't accurately calculate the traffic. I use to love this app until they made updates that turn this app into crap. I give it three stars and I'm being nice base on history before being kicked out for a month without being able to get back in after reaching out and a glitchy system

Developer reply ·

Hey there! Thanks for sharing your honest feedback! We're sorry to see you go, but just wanted to clarify a couple of things. The monthly limit of our plans is based on total impressions, with each notification shown counting as an impression. So, even if you didn't have 25k unique visitors, the ones you did have were shown multiple notifications while on your site. We do offer a number of options to prevent exceeding this limit. As far as the glitch, it looks like you were offered a credit to accommodate that. We do appreciate you sharing your concerns, and will absolutely take them into consideration for future product updates. Take care!

Electron Colloidal · 6 months using the app
★★★★★
Shopify

Rebecca from the Fomo team went above and beyond to help me when my starter plan ran out, very cool app that I look forward to continue using

Sunday Forever · 11 days using the app
★★★★★
Shopify

Great app and excellent service received from Rebecca. Thank you! Support in this day and age is everything.

Fabulous Flowers · Over 2 years using the app
★★★★★
Shopify

Super ! Wir sind total zufrieden, bekamen schnelle Antworten und schnelle Hilfe bei den Installationen. Toller Kundenservice, sowas bekommt man nicht überall! Nochmals vielen herzlichen Dank!

DOGS-HEART by JM-Onlineshop · Almost 6 years using the app
★★★★★
Shopify

We really like the app but it started breaking our site when Shopify marked it as an app that isn't approved - has this been fixed?

Developer reply ·

Hey there! Thanks for taking the time to share your thoughts about Fomo. Just an FYI - the issue you mentioned has been fully resolved. Please feel free to reach out to us directly at hello@fomo.com if you'd like further assistance with anything. Our support team is always happy to help!

Therafit Shoe · 3 months using the app
★★★★★
Shopify

As an early adopter of this platform - There is a lot to be said. However, one of the most important and critical thing to point out is this; FOMO WILL MAKE YOU MONEY! and at the end of the day, will pay for itself. Such a win of an app. DO ITTT

Iron Lion Soap · Almost 2 years using the app
★★★★★
Shopify

Fomo does exactly what it says - it creates a sense of urgency for visitors to my online store by displaying the actions of other customers - product add to cart, purchases and reviews. There are a lot of other integrations too! It was easy to set up, and when I did have questions the support was quick and thorough, even offering suggestions for additional integrations that might improve conversions on my store. You should get it!

★★★★★
Shopify

Fomo is the cherry on the cake in our customers purchase journey. I genuinely believe the social proof they provide really helps create urgency and also helps to show customers that the products and brand are desireable whilst they browse!

Developer reply ·

Thanks so much for taking the time to share your experience! We are thrilled to be such a positive part of your selling journey! :-)

The Sustainable Watch Company · 3 months using the app
★★★★★
Shopify

Fomo is incredible. I love their design and how they have credibility verification. Super simple to use but not lacking in any features. I highly recommend fomo.

Developer reply ·

Thanks so much for taking time to share your experience with Fomo! We're glad you're enjoying your experience so far!

Easy Detox · 3 months using the app
★★★★★
Shopify

Amazing app. It provides me with everything we need. Devs are also super responsive so the support is quite solid as well. Recommended.

Developer reply ·

Thank you so much for the kind words! We're glad our dev team was able to help you with your questions!

Ampere · Over 1 year using the app
★★★★★
Shopify

This app does Social Proof extremely well and it's easy to use. FOMO has robust settings that let you really take control of what gets shown where, and the UX is super easy to use and understand. Be prepared to do some creative estimation to figure out how to quantify the sales impact of this app, since there isn't a good way to correlate sales with the popups that get seen that may or may not influence their purchase decision.

Developer reply ·

Hey Skill Board! Thanks for taking the time to write this review! I'm reaching out to you separately to walk through your ROI dashboard and conversions setup so you can see how we can track your sales conversions from Fomo :)

Skill Board · 3 months using the app
★★★★★
Shopify

Great social proof app, easy integration and customer service is good, highly recommended to everyone.

Developer reply ·

Thank you, TwoTags! We're glad you're happy with the platform!

TwoTags · About 4 years using the app
★★★★★
Shopify

Easy to install and use the app. Great user experience in the back end. Helps to increase conversion rate.

Developer reply ·

Thank you, Jeans4you.shop! We're glad you're happy with the UX and your conversion rates!

Jeans4you.shop · 3 months using the app
★★★★★
Shopify

Great app, excellent customer service. Love the modern look and feel. Easy to set up, program etc...

Developer reply ·

Thank you, LUCYKING! We're glad you're happy with the customer service and we'll let our designer know that you love the modern look!

L U C Y K I N G · 11 months using the app
★★★★★
Shopify

the app has worked well for us so far, onboarding process could be a little quicker, however the team is looking to improve and thats always really good!

Developer reply ·

Thank you, thefirstrefresh! We're glad you're happy with the app! We'll be looking into your onboarding feedback :)

thefirstrefresh · 7 months using the app
★★★★★
Shopify

It does what it does and it does it well! Great support and great customisation options. I've had this app for years and I love it.

Developer reply ·

Thank you, Modest Mounts! We're glad you're happy with the platform, customer service, and customization optimizations! Glad to have you as a long-time Fomo user!

Modest Mounts · Over 2 years using the app
★★★★★
Shopify

Great app, easy to use, friendly customer service. Customers new to our site can quickly see our most popular items as they pop-up and the app easily pays for itself.

Developer reply ·

Thank you, Call For Fire! We're glad our conversion metrics show you you're making your money back and more :)

Call For Fire · About 2 years using the app
★★★★★
Shopify

Installed with a few clicks and never had to think about it again. It's a no-brainer to have this on my store.

Developer reply ·

Thanks, Orizaba Original! Glad Fomo is a no-brainer and you had an easy and painless setup :)

Orizaba Original · Over 1 year using the app
★★★★★
Shopify

Installed years ago, it works well with minimal input on our end. Does what we want it to do and we are happy with it.

Developer reply ·

Thank you, Findlay Hats! Glad you're happy with your Fomo setup without much input on your side :)

Findlay Hats · Over 5 years using the app
★★★★★
Shopify

I love how easy it was to install. I feel as though it really encourages new customers to make their purchase. Overall a great app that I highly recommend for all online stores.

Developer reply ·

Thank you, Classroom Friendly Supplies! Glad you loved the simple setup and that you see how Fomo is encouraging prospects to become new customers for your store! :)

Classroom Friendly Supplies · About 6 years using the app
★★★★★
Shopify

Fantastic app that drives up conversions. The pop ups are nice and subtle and the customers seem to react positively to it. Love it.

Developer reply ·

Thank you, retrosales.com.au! Glad you like the subtle notifications and your dashboard is showing your conversion increase from Fomo! :)

retrosales.com.au · Over 5 years using the app
★★★★★
Shopify

FOMO app has been great for us. We haven't had any issues with it. I think customers like to see where other people have purchased from.

Developer reply ·

Thank you, MAXPRO Fitness! Glad you are enjoying Fomo and think your customers are getting value out of seeing what/where others have purchased!

MAXPRO Fitness · About 2 years using the app
★★★★★
Shopify

Great App and Easy to Use! I love that it shows shoppers who's buying and what they are buying! Makes it feel like others are online shopping with you! Thanks FOMO

Developer reply ·

Thanks LAGOON DESIGNS! That's exactly the "busy store" experience we're trying to replicate :) Glad your prospective shoppers feel like they are shopping with other customers and feeling reassured by all the activity!

L A G O O N DESIGNS · Almost 5 years using the app
★★★★★
Shopify

App is amazing, highly recommend, increased conversion rate, customer service team is very helpful, HIGHLY RECOMMEND, a must for any and every shopify website.

Developer reply ·

Thank you so much :) We love working with you!

Chlorophyll Water · About 1 month using the app
★★★★★
Shopify

I have used FOMO for 3 years without issue. My only concern is my developer and speed test sho it ads .5 seconds to the load stack. The second most app after reviews on load time

Developer reply ·

Hey Scent Fill team, I've emailed you but also wanted to follow up here. Fomo loads asynchronously to the rest of your page and does not slow down your site - more on that here: https://help.fomo.com/en/articles/1455008-will-fomo-slow-down-my-website Happy to walk your developer through this. I've also sent you screenshots of the different assets loading on your page to show you a comparison so you can see what is taking longer to load on your site.

Scent Fill · Over 4 years using the app
★★★★★
Shopify

Although I've used this app for over 4 years, when I needed extra help, Rebecca and Hideko helped me out in a very patient and efficient way :)

Developer reply ·

Thank you so much for the kind words! :) We're so glad we were able to help you with your customization!

The Vacuum Doctor · Over 4 years using the app
★★★★★
Shopify

I wanted to show real traffic. Fomo does the job. I have not seen sales soar. I wish one could protect sales data in the json file. It may be easy for competitors to scrape your revenues, I guess.

Developer reply ·

Hey Delidia, Thanks for your review! I'll reach out to you separately to see what we can do to adjust your settings to optimize conversions! You should not have sensitive sales data in the json file. Your site visitors should only be able to see the notification data you've opted to show in your template. I'll send you more details about this via email as well!

Delidia · 12 months using the app
★★★★★
Shopify

Super useful app that has better reporting and doesn't seem to slow my store down like another one did. Customer support was also great and helped me get it up and running fast. I like it because they don't allow for fake reviews, and conversions (and my revenue) seems to be going up.

Surely Non-Alcoholic Wine · 3 months using the app
★★★★★
Shopify

Fomo really helped us improve our conversions, especially on our paid advertising landing pages and during product launches. We saw an increase in conversion rate of 20%+, which is great. I think the most useful part of Fomo is that having it live exposes other products in our portfolio to potential customers. We've seen customers increasing their cart sizes after seeing a notification that a customer somewhere bought a product they'd never tried. Lastly, this is the only social proof tool that doesn't seem to slow our site down.

Kettle & Fire · Almost 2 years using the app
★★★★★
Shopify

IMPORTANT : the Fomo price plan (https://fomo.com/pricing) is not in line with what you see on this page. I received several additional charges ($ 10 each time) because I exceeded the notification limit (??). Rather than blocking you and suggesting you to choose a different plan, they charge you... And that famous $10 fee isn't mentioned anywhere on the pricing page or the terms and conditions, so you don't understand why/when/how... A very bad surprise because the bill goes up very (very) quickly... This business model is not fair.

Developer reply ·

Hi CV Market, You signed up for our volume-based billing plan, which was stated in the signup terms. We have since removed this flex pricing plan. All users who install after March 2021 only have access to plan tiers and not our flexible plan. Once you exceed the impressions included in your plan, Fomo will halt on your site and you will need to manually upgrade in order to continue showing Fomo notifications. Thanks and email us at hello@fomo.com if you have any questions.

CV Market · 8 months using the app
★★★★★
Shopify

Not happy. We are on the "$49 per month" plan and have intentionally set a limit of 239,000 impressions in the app settings to guard against overages. Assuming any overage charges are retrospctive, December 2020 charges by FOMO were $129 (total of 317k impressions for Nov-Dec), January charges were $70 (total of 214K impressions for Dec-Jan). Why did Nov-Dec go so much above our cap (317k), and how is charging MORE than the next tier even justifiable? (1.2mil impressions for $99 vs. an ACTUAL charge of $129). Why were we charged overage fees in Dec-Jan with a LESS reported impressions than our cap (214k)? Shouldn't this only be $49 because it was less than 240k impressions? Of note are mysterious items in our bill called "Usage Fees"(?)... so now I'm going to have to go through the fine print and figure out what these are and why FOMO is charging us so much. $200 over two months for a product which we assumed would cost half that. Feel like FOMO writes their own checks. Disappointed.

Developer reply ·

Updated reply: You signed up for our volume-based billing plan, which was stated in the signup terms. All users who install after March 2021 only have access to plan tiers and not our flexible plan. Once you exceed the impressions included in your plan, Fomo will halt on your site and you will have to manually upgrade plans to continue showing Fomo notifications. Thanks and email us at hello@fomo.com if you have any questions. Previous reply: Hey WTF Notebooks, I've just sent you an email. You've been on the $49/mo plan for 2 months and the $99/mo plan for 1 month. You were not charged $129 for any billing cycle - I think this might be a timing misunderstanding. Here's a guide to how Shopify charges on their billing cycle: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#usage-pricing-plans. Shopify's billing calls our premium plan tiers "usage fees" but they are simply the plan charges. I've reached out with suggestions for managing your impressions so you can control your billing and pay only what you expect.

WTF Notebooks · 3 months using the app
★★★★★
Shopify

I am trying to use this app but the customer service is really really bad. I have sent multiple messages to them requesting help over the past two days and it's been crickets. I'm looking now for a replacement but these guys are very unresponsive and their setup is confusing.

Developer reply ·

Hi there, thanks for your message! We try to respond within 24 hours of each ticket. It looks like I responded within an hour of your first message. If you left the site and left an email address in our chat, possibly the forwarded response went to spam? Anyway, we've since gotten in touch and were able to resolve the issue you had. Please reach out if you need anything else!

Wander Woman Shop · About 1 year using the app
★★★★★
Shopify

Affordable, really helps social proof, and excellent value for the recent order pop up notification.

Airo Collective · 3 months using the app
★★★★★
Shopify

After searching for months I found this amazing Social Proof App! Highly recommended, you will not regretted at all!

ILLARIY · 3 months using the app
★★★★★
Shopify

It is literally the best social proof app on the market. Searched and installed every social proof app in the Shopify store and none are as good as Fomo. I recommend. 10/10.

Natural Girl Wigs · 3 months using the app
★★★★★
Shopify

This app is so easy to use it is ridiculous- yet very powerful in terms of all the customization. They have done an AMAZING job of with the UX/UI... it just works. You will not regret getting this app.

FreshCap Mushrooms · 3 months using the app
★★★★★
Shopify

I signed up to Fomo thanks to a link from another supplier we use. As there was a short free-trial period, I was happy to install it onto our store and evaluate it using our live customer data and I was impressed. We have now settled on ordering activity from Shopify, new Trustpilot reviews and new signups to Mailchimp. It's an excellent app and does exactly what you want to provide some social proof that people are interacting and buying from your store. It's also nice you can remove exact customer details.

Prendas Ciclismo · 3 months using the app
★★★★★
Shopify

This app helps us to increase sales on the website. So Easy and Effective way to achieve marketing goals.

ÓRTTU · 3 months using the app
★★★★★
Shopify

This app has been a great way to get people to see products that I offer! Customers find my articles on pinterest, but were missing my products. This has gotten them to check out my product pages. So far so good!

Double Your WDW · 3 months using the app
★★★★★
Shopify

FOMO is excellent. We run a UK and a USA store and use FOMO on both. It works perfectly. We run a store with many product variations and FOMO does a great job of providing social proof. It also provides visitors with suggestions of paintings that they may like by showing recent sales. FOMO customer service is outstanding also. The app pays for itself many times over.

Masterpiece By Numbers · About 1 year using the app
★★★★★
Shopify

Fomo is simply awesome, very reliable company and product along with amazing support (especially from Arnold). They are going above and beyond for their customers providing instant stellar support for every question or issue you have. They helped us transform our motivational canvas art business WIN ALL DAY to the next level in our pursuit to empower you to chase your dreams, your passion, your desire to innovate, and in your search to create your legacy.

★★★★★
Shopify

FOMO is a great app! It was easy to set up and was up in running within minutes. It is customizable to your stores colors and style/theme. So far we have had ZERO problems with this app. We receive multiple clicks on their pop up notifications every day. We believe this app plays a big role in growing our E-commerce store. If you dont have this app then you are 'Missing Out'!

David's Clothing · 3 months using the app
★★★★★
Shopify

I love it! Works great, easy to set up and adds that social proof customers are looking for! I love all the integrations with other apps so I can show off my sales, social media activity, reviews, referral purchases, etc.

RYLA · 4 months using the app
★★★★★
Shopify

Fomo helps drive conversions! Great tool, and simple to implement. Their analytics help me understand what my customers really want!

Honest Paws · 3 months using the app
★★★★★
Shopify

This is a great app to encourage confidence for new buyers. We have seen an up-tick in new buying orders and the display logic toward increasing sales is not intrusive and it works. Pricing is reasonable, user friendly, and consumer informative. We highly recommend FOMO!

★★★★★
Shopify

I love this app! It really does help boost conversions and keep customers engaged! Thanks for creating such a great and easy to use app!

Pippa & Pearl · 3 months using the app
★★★★★
Shopify

We've definitely seen the benefits of having the Fomo widget showing social proof on our site. We get a ton of feedback from customers stating that they love seeing the slideout messages showing other purchases and reviews. At PNWJourney.com, we love it because it's super easy to work with and very flexible. We're able to have not only purchases and reviews, but newsletter signups, contest winner announcements, and basically any custom event we can think of. We highly recommend Fomo.

Cloud 9 Expressions · 3 months using the app
★★★★★
Shopify

Love this app, it really helps sales of my products

Haritaki Yogic Super Brain Food · 3 months using the app
★★★★★
Shopify

While you probably could go cheap and get a similar app for a smaller fee, the FOMO app is 100% the best in its category. The integrations and the reports alone worth the time and money and with so many options to optimise the App it's one of the must-have app's to drive further conversations on your Shopify store.

Ecofuel Ireland · 10 months using the app
★★★★★
Shopify

Virker super *************** nemt hurtig :)

Kopkdk · 10 days using the app
★★★★★
Shopify

I've had Fomo installed for more than a year now. I still can't confirm that it's a must have or not. I feel like a victim of the FOMO if I'm not using FOMO. So I keep it installed. If I look at the stats I get on the Fomo Dashboard: 200 000 views - 3 sales from those views. Not really efficient at converting people into customers. But I know that I can use Fomo in sync with Shoelace and retarget visitors on Facebook. I think it's the only reason I keep it.

Nanukhardcases · Over 1 year using the app
★★★★★
Shopify

Great app with AWESOME support! A lot of integrations, customization. I do recommend this app.

S Medio · 5 days using the app
★★★★★
Shopify

FOMO was the first app I installed upon building the site, because to me, installing FOMO is a no brainer as the social proof will definitely increase your ROI. Did my research and chose FOMO as it has the nicest interface and a cool suppor team behind it. If you want ROI, install FOMO.

Travelclef · 3 months using the app
★★★★★
Shopify

The app used to be amazing. I am pissed off that something has been going wrong with it for most likely several weeks and I didn't notice until this past weekend. I couldn't get notifications on any of my devices or any of my desktop PC's. The first ticket I opened was responded to quickly and I was told there was multiple lines of code that shouldn't be on my site, and that I needed to remove the code to get it working again properly. The second ticket told me that everything was working right, but then I saw they changed my settings to show events immediately upon going to the site, and only showed 1 event, and didn't show any further after that. I tried several times to explain to them what was going on and they were not listening to what I was trying to communicate. It's a shame, but time for me to move on to the other app that's free and has 8000+ positive reviews.

Legends Creek Farm · About 2 months using the app
★★★★★
Shopify

This app is so easy to set up, use, and brings in sales without actually having to do anything!

Jordandenenyc · About 2 months using the app
★★★★★
Shopify

Used this app for about 2 months. It does what it says it does (shows a popup to tell your website visitors who bought what on the website recently). However, and this is kind of a big problem - we saw very little conversions to actual sales. I understand that tracking FOMO App-driven conversions might be a little tough, but according to the Google Analytics tracking we installed in the app, it showed over 14,000 notifications during the time we had it running, which converted to a grand total of 1 (one!) sale. The click rate was around 0.5% and the conversion to sale rate was negligibly small (1/14,000). Now I'd be willing to give it a little more time (although we did just have the busiest 2 months of the year, so it should have done really great already), but it's $30/month! That's pretty expensive for an app that doesn't seem to trackably increase sales... Just my two cents...

Togtees · About 1 month using the app
★★★★★
Shopify

I love the idea of this app! It's great for raising your store's credibility as potential customers can see the buying habits of other shoppers - 2 thumbs up!

Aussieskier · 25 days using the app