Luxy Hair
United States
Reviews (5)
We have been using AI Agent for over a year, and it has significantly improved our customer response times. It has proven highly efficient in handling routine, repetitive inquiries such as order status, returns and exchanges, basic product information, and shipping details. During the holiday and Black Friday period, AI Agent successfully managed thousands of inquiries, allowing our customer service team to focus on more complex requests. It has become a valuable and reliable addition to our customer service team.
Excellent app - has a lot more functionality than Shopify Flow. Their team is really responsive and has gone above and beyond to create customized workflows for us.
This app does exactly what we needed it to do. The support has also been incredible - Kurt responded promptly and assisted me with all my requests. Thanks! Would recommend.
This app has greatly helped automate our pre-order process. We use it mainly to adjust our PDP CTAs as well as tag Shopify orders so it will trigger an OOS email flow. Their team has been super helpful as well - emails are responded to quickly and they're able to accommodate customizations. Would recommend!
Developer reply ·
Thank you for your feedback! We are always glad to help so don't hesitate to contact us in case of any issues!
This app is easy to install, easy to use, insightful for our monthly reviews, and great customer support.