← Merchants

Pro Cycle Bikes

Singapore

Reviews (7)

★★★★★
Shopify

This app by far has shown its completion of ai intergration with SEO together with GPTLAB. All thanks to their highly competent CS team mainly Urooj, who has done a thorough setup at my shopify backend with SEOLab & GPTLAB. She has patiently guided me how to improve SEO ranking in both apps and the results that might potentially yield. She has went beyond her scope to help met to check on my other app settings as well. She is definitely customer centric in her service and welfare. Good Job! Now I hope this app will work accordingly as per promised.

on SEOLab: All in #1 SEO & AEO · 13 days using the app
★★★★★
Shopify

First try out on this AI SEO, lot of backlog I need to tidy up my meta descriptions in order for it to function well. Just starting out have yet to see the results. The team behind this is very responsive especially after having an online meeting with the developer Ednan behind this to advise and guide how this app work. you are not talking to chatbot but real person. Hopefully their rate will be reasonable if the take up rate is good.

Developer reply ·

Thank you for your thoughtful review! We appreciate your feedback and are glad to hear that you had a positive experience connecting with Ednan. It's great to know that you find our team responsive and helpful. We understand that getting the most out of your meta descriptions is essential, and we’re here to support you as you see the results unfold. Your insights are valuable to us, and we look forward to continuing to assist you on your SEO journey! Best, The Keystone Team

on Key AI SEO ‑ Optimize for LLMs · 10 days using the app
★★★★★
Shopify

Pearl is very helpful in answering my queries and checking out all the detailed answer that Im looking for. Good work Pearl!

on Discounty: Bulk Discount Sales · About 2 months using the app
★★★★★
Shopify

it was plain enquiries on further product extension from SP Sales Pop up unfortunately they do not have this product. Nonetheless, Ross was very helpful to extend his service by checking out to make sure the widgets are working well on my website. Kudos to Ross!

Developer reply ·

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

on SP Sales Pop up Social Proof · 12 months using the app
★★★★★
Shopify

This app and support are not wholesome. This app and customer support is not wholesome. A lot to improve. 1) Limitation - not able to override the discount price 2) Communication is limited using only to email hence impede instant response time - therefore affect the SLA. 3) Tech support not able to resolve some of the theme issue which other developer can do it. Hi there, Thank you for your feedback and for giving our app a try. I'm truly sorry that the app didn't meet your expectations. Let me address the points you mentioned: 1. Currently, the app calculates discounted prices based on the product's current price, not the compare-at price. To be transparent, we haven't received requests for this functionality before, but we appreciate your suggestion. We'll definitely consider adding this feature in a future version of EasySale to better serve our users. 2. To keep the app affordable for all merchants, we currently offer email support. While we can't provide live chat at this moment, our 24/7 support team responds within 1-2 hours, even outside standard business hours, and helps as soon as possible. We value your feedback and will consider adding a premium plan with live chat support for faster responses. 3. After a thorough review, we found that the price display issue was caused by custom logic implemented in your theme, unrelated to our app. This logic was likely added intentionally by your theme developers for a specific purpose. While we could revert to Shopify's default behavior, it might affect other aspects of your store. For this reason, we recommend consulting your theme developers, as they can provide a tailored solution that aligns with your store's needs. Once again, I'm sorry for any inconvenience, and I appreciate your constructive feedback. It helps us improve and better serve our customers. Best regards, The NexusMedia team.

on Easy:Sale Schedule Sales Price · 29 days using the app
★★★★★
Shopify

We just enroll this app into our company website. However, we find one of the app function interface is too cumbersome, needed improvement due to the natural of our business. After feedback to OC Product Enquiry, the developer Ajay response swiftly and take our feedback seriously and subsequently made the necessarily changes. This change will benefit more user dimensions. Really appreciate Ajay's understandings and kind assistance to modify the app. Good job!

on OC Product Enquiry · 3 days using the app
★★★★★
Shopify

Joshua really did an awesome job! all he does is a video clip and demonstrated where I can get the redeem coupons setup for both POS and online. Straight to the point - Clear, Concise and Effective. Would love all other CS to adopt. Within 5 mins i got my problem solved! Superb Joshua!!!

Developer reply ·

Thank you so much for your glowing feedback! We really do try to provide the best CS experience we can for our merchants and I am glad I was able to help quickly! 😄 Keep those wheels turning out in Singapore! 🚴 🏁 Cheers, Joshua - Smile Team 🧙‍♂️

on Smile: Loyalty Program Rewards · About 1 month using the app