Discounty: Bulk Discount Sales

Aaron me ayudó mucho a configurar mi multinivel de prueba. Gracias

Mi sono trovata bene con Pearl mi ha aiutato molto. La consiglio

Pearl was really helpful in helping me get set up. Thank you Pearl!

A user-friendly, professional, and reliable piece of software.

Nice app. and thanks Dela，thank you for your helping.

Pearl, the customer service representative, was absolutely fantastic. She perfectly resolved the issues that couldn't be met for my website.

Pearl is helped me about discounts and everything all the day and we made what i want. Just want to thank her again. I really appreciated.

Excellent service, resolved my request quickly

Merci à Nilou pour son professionnalisme et sa gentillesse, elle a fait toute mes campagnes de réductions et à été très a l'écoute. vraiment TOP !

O Suporte foi muito eficiente pra mim.

Great, and quick customer service, I talked to Mason and he and the tech team solved my problem well within the hour.

Quick service from Nilou that goes above and beyond, and are happy to help with the customisations we need! Looking forward to more features that will allow us to customise on our own without having to bother the dev team, thanks for your help!!

Great product and customer service. Nilou help so much! Came up with a very creative solution to my complicated problem.

All perfect!

Excellent app and outstanding customer support! Discounty was very easy to set up and works perfectly for our quantity discounts. What impressed me the most was the customer service. Nilou personally reviewed our campaign, customized the quantity discount widget to better match our store, and even helped us fix a desktop cart display issue that wasn't caused by Discounty. She was extremely helpful, friendly, responsive, and went above and beyond to make sure everything was working correctly. The whole experience was excellent. Thank you, Nilou, for the amazing 5-star service! Highly recommended!

Nilou was fantastic! She helped me get our Buy More Save More campaign ready the day before launch, restyled our widgets to match our brand, and sorted out how discounts interact with free shipping. Fast, friendly, and genuinely helpful. 5 stars!

Great support experience so far. Rick was very helpful, responsive, and escalated our technical issue to the development team quickly. Really appreciated the assistance and communication!

Greatly appreciate their help. They were easy to talk with and found the solution to fix the problem I was having. Great customer service. Thank you.

Excellent and very prompt support! We had a few questions about the app, and both the support team and the technical team usually replied to our enquiries within a few minutes, which meant we were able to make really rapid progress with the implementation and the go-live. We’ve been using the app for a few days now and it’s working very well. Thanks!

Shout out to Pearl. she was very responsive and had helped me with my inquiries. Thank you

Atención de Sam rápida y eficaz!

support is quick to help, thanks a lot

Easy app to use, and the customer support is very quick and helpful; they fixed my issue in less than ten minutes.

I was facing a technical issue that Dela helped in fixing right away!

Very kind customer service, and responds very quickly. The app is the best we've used so far for automated discounts that actually shows the discount at your product pricing. No codes, just scheduled discounts, awesome! Love the countdown timer option <3

I haven't had a chance to test out the app itself yet, however, Nilou has been beyond helpful with getting us up and running and suggesting/creating customizations for us. The support has been outstanding so far!

Great app and exceptional customer service. Sam helped me with everything I needed in no time. Thank you!

Very easy to set up and get started. Excellent help from Pearl to get our first campaign live.

Amazing support!

Grace was very efficient, informative and successfully helped me with any questions I had!

Just started to explore this app but support was very proactive and helpful when I had questions - even super early in the day - Mason was a star!

This is a superb app with incredible functionality. Aaron in particular went above and beyond when I had an issue and even sorted something that technically was nothing to do with the app while he was investigating an issue on my site. Highly recommended.

Easy to install and easy to navigate. Had extra questions for customer service and Aaron was extremely helpful. Like the app so far. Does what is says.

We noticed that our discount code was not working in our cart at check out. With the help of Harry from Discounty, we discovered that the automatic discount segment was deactivated on our backend. He instructed us to keep that active at all times, and we were good to go! Harry also fixed the plugin so our tiered discounts were visible on our product pages. Highly recommend this app and their customer service is fabulous! Thanks Harry!

Excellent and affordable discount app - fixes all the limitations with Shopify discounts and expands the variety of campaigns we can offer! Customer service is excellent, fast and easy to reach a real human. Miles, you rock!

great app , support is quick and professional too

Everything is working perfectly now. Thank you so much!

Extremely helpful support! Some Bulk Sale campaigns didn't work as we planned, since we had some logical issues. The Discounty support helps out so good with so much dedication in a very short time! Thank you very much!

Quick response from support ,helped me to resolve issue asap. App works great, easy to use. Totally recommend!

amazing customer service. thanks a lot.

Un merci particulier à Grace pour sa réactivité, son attention et son accompagnement !

Wow! Discounty has been great for my Shopify! I needed help getting my discounts set up and couldn’t figure it out myself, and Pearl was the agent who helped me. She was SOOO helpful and I can’t thank her enough! She got everything set up and working quickly, walked me through everything, and even checked back in afterward to make sure everything was still going smoothly. The discounts have been working wonderfully, and I’m so excited to continue using Discounty! Pearl was absolutely amazing and made the whole process so easy for me. I highly recommend getting Discounty! We're so grateful for your kind words, and it's wonderful to hear that our support team got everything set up and running smoothly for you so quickly. It's especially lovely that they took the time to walk you through the process and then followed up to make sure all was well. We're excited for you to keep using Discounty, and we're always here if you ever need anything.

Their support is amazing! Nilou was superb. We're so grateful for your kind words about our support team. It's wonderful to hear you had such a positive experience, and we'll make sure the whole team knows they're appreciated. We're always here if you need anything.

I had a great experience working with Miles to resolve an issue. He was knowledgeable, professional, and very responsive throughout the process. He quickly identified the problem and made sure everything was taken care of. We're so grateful for your kind words about the support experience you had. It's wonderful to know that our team was able to quickly identify the issue and see it through to resolution for you. We're always here if you need anything.

We use Discounty to run bulk discounts and sales on our Shopify store, and it does exactly what it promises without any fuss. What really stood out was the support: Pearl answered fast, understood the issue right away and had it sorted in minutes. That kind of help is rare and makes a real difference when you have a sale to get out. Highly recommended. We're so grateful for your kind words, and it's especially great to hear that our support team could step in quickly, understand the issue straight away, and get everything sorted before your sale went out. That kind of timely help is something we genuinely care about delivering. We're always here whenever you need us.

Happy working with Aaron and Discounty! We're so glad to hear you're having a great experience with Discounty! Our team loves knowing merchants are happy, and we'll make sure that enthusiasm gets passed along. We're here anytime you need us.

A COMPLETELY USELESS APP! It is honestly hard to understand how this app has received so many 5-star reviews. For anyone considering installing Discounty, I’m sharing my actual conversation with their support team below. My message to Sarah: Hi Sarah! I created a 25% off Bulk Price Editor campaign for my entire store. The campaign shows as Active and says 207 discounted variants, but the discounted prices are not showing on my storefront. The product pages still display the original prices. Could you please check why the price changes haven't been applied? You ask “Sarah” a question, and “Harry” answers. :) Harry: Hi Hasan, This is Harry here from the team. I hope you are doing well. I'm glad you reached out to us. Thank you very much for sharing this. May I ask if you’re using fixed prices for your market? I’m asking because fixed prices are hardcoded in Shopify, and will override the discounts. :) Great answer, Harry! Apparently, even Harry doesn’t seem to understand what this app is supposed to do. :) My response: Hi Harry, Yes, I am using fixed prices for my market. However, I don't understand why this should prevent Discounty from doing what I subscribed to it for. I subscribed to Discounty specifically to apply a 25% price reduction to my existing store prices. Your system allowed me to create the campaign, shows it as Active, and currently reports 207 active discounted variants — yet the prices customers see on my storefront have not changed at all. I don't want to manually change hundreds of product prices. That is exactly why I subscribed to a bulk price editor. Please tell me how Discounty can apply the 25% reduction to my existing fixed prices, or what exact setting needs to be changed for this to work. So, before replying to “Harry” — or was it “Sarah”? — perhaps you should wait for Meloni to answer first. :) This one is on us, and we’re sorry. You were right on both counts: the app showed the campaign as active even though nothing had changed on your storefront for those markets, and the answer we gave never solved what you actually needed: a 25% discount in a market that uses fixed prices. At the moment, we don’t support that use case, and we appreciate you taking the time to explain the issue so clearly. Your feedback made it clear that we need to improve this part of the user experience. We emailed you on Friday and are following up with more details, along with a way to apply your 25% discount in bulk through Shopify. We’d really like to make this right and improve your experience with Discounty.

Devo dire che questa app mi aiuta molto nelle vendite e che l'assistenza è ottima. Miles mi ha risposto in pochissimi minuti e mi ha risolto il problema. Consigliatissima! Grazie mille per questa bellissima recensione! Siamo felici che Discounty stia facendo la differenza nelle tue vendite e che il nostro team abbia potuto aiutarti così rapidamente. Siamo sempre a disposizione se hai bisogno di qualcosa.

The app is great. Very useful and easy to use. The support is absolutely fantastic. They respond super quickly and they are very helpful. I highly recommend it. We're so grateful for your kind words about both the app and our support team! It's really nice to hear that everything has been easy to use and that the team has been quick and helpful whenever you've needed them. We're always here if you need anything.

AARON WAS SUPER HELPFUL! Thanks so much for the great feedback! We're really glad our team could help you out so effectively, and we're just a message away whenever you need us again.

Grace at Discounty was quick and cordial to my inquiry. Very grateful for her help and professionalism. Thank you Grace! We're so grateful for your kind words about the support experience you had with us at Discounty. It's wonderful to hear that your inquiry was handled quickly and professionally, and we'll make sure the whole team knows how much your feedback means. We're always here if you ever need anything else.

Immediate and accurate. Sam immediately resolved my problem.

Great App with amazing customer support! Hi

Just started with the app since shopify has no clue how business run discounts, and the discounty customer service was amazing.

A great and easy-to-use experience, and I'm definitely grateful for Nilou's support and interaction, which helped me a lot in figuring out the right way, and how kind and professional she was in her responses.

I had a few issues but Grace was an amazing help and sorted it out super quick.

Dela hat mir sehr geholfen - sehr nett und schnell. Danke. TOP.

Great app with excellent customer service. Extra shout out to Nilou. Thanks for your help!

The support team, in particular, deserves special recognition for their outstanding service. Aron was exceptionally helpful and provided great assistance.

The sales support is amazing. Mason helped me and sorted out my questions really quickly. It was so great to talk to a human and I honour Discounty for having a human support team. Can't beat it! Thanks!

Nothing but good things to say here. It does what I need and keeps adding more features. Support is always awesome. Nilou was super helpful!

One of the best app for applying discounts without any issues and the support is as impressive as the app itself.

Custom service were great and fast to help me with problem.

Rick was really helpful and answered all my questions. It's nice to have the livechat option if I'm unsure of anything. Would Recommend.

So far I'm really happy with the functionality and how user friendly it is. The additional support that I received from Mason was such a great experience too, very happy!

I had a great experience with this app, Nilou from the Customer Support team made a great support to my store and my app.

Grace heeft me enorm goed geholpen met het instellen van de app. Heel uitgebreid. Het ziet er heel mooi uit. Dankjewel Grace!

Aaron was a great help in setting up and fixing any issues we had. Definitely recommend.

Sam was a very friendly, competent and fast help! Thank you so much!

תוסף פשוט להפעלה, יש להם שירות לקוחות זמין שעוזר מאוד.

Excelent!

Sorted a Discount Problem i had been having with other apps. Customer Service responded within minutes.

Harry helped me with some problem solving on a campaign late at night when I was worried about my campaign working the nextday. Discounty saves the day!

Super Support, sehr schnell und hilfbereit. Ich war mit Dela im Kontakt und sie konnte mir schnellstmöglich helfen. :)

Half-baked software – Wasted hours with support I installed and used this app for 3 days. My verdict: the software is completely half-baked. I only created 2 fairly simple campaigns, and in both cases, I had to spend hours chatting with support just to get basic features to work. Even the most fundamental elements (like proper text display) had to be manually fixed by their team for my store. For commercial, paid software, this is an absolute dealbreaker. Ultimately, I decided not to keep the app and uninstalled it. A complete waste of time! To top it off, here is a direct quote from one of their support reps in the chat: “You shouldn't have had to fix the app yourself, repeatedly test its behavior, or watch us manually adjust the widget positioning to make the campaign display correctly. I understand why this gives the impression of an unprofessional process and makes you feel like the app isn't fully ready for use.”

Pearl came in and saved the day! I was having issues with the discount working and without hesitation Pearl offered her helped and helped me within at most 15mins. And Pearl also went out the way to explain everything 100/10

Stella was so helpful and lovely, she help me fix my sale campaign!

This app is amazing. Easy to use and does wonders for increasing conversions. Their customer support is also very helpful, especially Pearl. Don't hesitate installing this app. It's well worth it!

Super service, ik ben geholpen door Sam.

Great app with useful features. I had an issue with the progress/shopping bar, but the support team fixed it quickly. Excellent customer support. The app would be even better if these bugs were resolved before release.

Great app. Very easy to set up and use. Customer service agent Aaron was super helpful.

Looks great and Harry was helpful

Pearl was really helpful and knowledgable. I was getting frustrated and she resolved my issues in no time. Thank you!

We run a jewellery store on the Prestige theme and needed a buy-one-get-one-half-price campaign that didn't look like a discount app had been bolted onto the site. Discounty handled the mechanics without issue, we tested a quantity discount first, then switched the whole thing to Buy X Get Y late in the process, and rebuilding took minutes. The excludes, scheduling and combination settings are all where you'd expect them. What actually stood out was support. Aaron and Dela both replied within minutes, on a weekend, and took on custom CSS to match the widgets to our theme rather than telling us it wasn't possible. Dela flagged a problem with our setup before we'd noticed it ourselves. That's rare. Straightforward to configure, genuinely flexible, and the people behind it are quick and competent.

I was struggling with the app but Aaron from the support team helped me to resolve my queries. Thank you for the quick support!

The app worked perfectly and we were able to set it up very quickly right before a sale weekend. It solved a problem we have had for years with Shopify. Chat team were extremely responsive and helpful.

Recently subscribed to the Lite plan and ran into a bit of confusion with a mechanic. After starting a chat to get some help with the AI bot, Grace took over and explained everything clearly and effortlessly. It was a wonderfully pleasant experience, and I feel confident knowing I'll get this level of warmth and professionalism if I hit any hiccups in the future!