Newborn Studio Props
United States
Reviews (3)
I really appreciate the app’s functionality when it works—it’s a great tool for recovering abandoned carts! However, it frequently gets stuck on 'Processing…', which can be frustrating. Could the developers please address this issue? Thanks for your hard work! Update: 7 months after my original review this issue is worst.
This would be a great APP if it worked. I find issues ALL THE TIME with features not working, not updating. You think everything is working fine but you never find out until you check. You have to check every feature every once in a while to make sure it's working as it should and VERY OFTEN it's not the case. I just found out dozens of approved reviews have not been published... went back months and I don't see them. The contact form inside the APP is not even working to contact support. I thought this was a great deal when I switched from Yotpo... I guess you get what you pay for. NOT RECOMMENDED, you will never know if the app is doing what it is supposed to.
Developer reply ·
Hi there Newborn Studio Props team, Thanks for taking the time to share your experience with us here. I see that you mentioned having issues with Stamped for some time now, though It looks like the only support ticket we have with you was created today. We hope you will give us a chance to resolve any outstanding issues you have with Stamped before choosing an alternative. Yours is the first report of our support widget not working so we're looking into that right away, thanks so much for letting us know! It looks like Blake is working with you now on your ticket, and he is one of our best! At Stamped, we strive to provide our merchants with the best possible experience, and your satisfaction is our top priority. We will be reaching out to you separately to discuss the best way forward and create a support plan tailored to your needs.
I wanted to use this app for a specific charity we are involved with but it wasn't on their list. I emailed through the website on a Saturday and by Sunday the charity of my choice was added to the list. Right after I installed the app I had an issue with the widget on my website and they fixed it RIGHT AWAY. These guys are awesome and we'll do great things together.
Developer reply ·
Love working with you guys! Thanks for being such a great partner.
