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Reviews (6)

★★★★★
Shopify

I've been using APO for almost four years. At the beginning it didn't have all the functionality I was hoping for but, as they promised, they continued to work on it and make improvements. I'm now able to sync options directly with my inventory levels in Quickbooks. This is a game changer as it makes option management easier and we will have fewer issues with items being accidentally sold that are out of stock. All this functionality is great but what sets this app apart is the level of customer service they have provided. They always respond quickly to my questions and were able to make changes on the back end to suit our business needs. I've seldom experienced support this good. Thank you so much!

on APO Product Options, Variants · Over 3 years using the app
★★★★★
Shopify

Quick response and support from David on chat. Identified my set up issue immediately. Thanks again!! Ben helped on a second issue and was also very quick and helpful Update: I've now use the app for 2.5 years and have been happy with the quick support. Sherwin was able to provide quick answers to my questions today Update: Sept 3, 2026 - New integration isn't working. Very frustrating

on QuickBooks Online · Over 3 years using the app
★★★★★
Shopify

At first I thought it was great. And then I had problems with it not saving. I will go in and spend 30 minutes or more adding images and text (for items not on my online store) and then I save it. Watch it say saved. But, when I go back in later all of the work I did is gone. I've probably lost at least 3 hours of work so far. Getting very frustrated and using the chat system to request help does not seem to work.

Developer reply ·

Thank you for the review. We updated the app and made it much better so If possible, let’s schedule a quick Zoom call to address the issues as soon as possible.

on Catalog Maker by EasyCatalog · 5 days using the app
★★★★★
Shopify

This app has worked very well for our store. I have rather complicated shipping and I was able to set it up for a way that works for my products. I really like the activity feature that lets me see what was added to the shopping cart and the shipping prices that were presented. This allows me to go in and tweak the rates. The Onboarding session offered made the set up so much easier and quicker. But, the best part of this app is the customer service. I had an issue on the Saturday of a long weekend. Although it turned out to be caused by a break in Shopify (due to me upgrading to a higher level plan) and not with their app they responded quickly and were able to point me in the right direction to get a solution. They even followed up a couple days later to see if everything was working. Amazing team! UPDATE - MAY 2025. I have now used the app successfully for over 2 years. I recently had a complicated shipping scenario that I wanted to implement on the store. I wasn't even sure it could be done. But, I posed my question. Within 30 minutes not only did they respond but Paul provided a step-by-step video showing exactly what steps I needed to take. I was then able to easily implement the new configuration on my store. I can't say enough about their support.

Developer reply ·

Thank you for taking a few moments to share this! We're glad to hear that you've been able to take advantage of our free onboarding session to help make your setup process smoother. It's great to hear that you got the help you needed over the weekend. We do offer limited support on weekends and holidays, and we typically respond within less than one business day. So please don't hesitate to reach out if you get stuck on something or just have a question about Intuitive Shipping. Best regards, Ron Anderson Customer Experience Manager

on Intuitive Shipping · Over 2 years using the app
★★★★★
Shopify

Easy to use app. Not only alerts customers when items out of stock but aldi helps me plan my orders better.

on Preorder, Back In Stock ‑ STOQ · 6 months using the app
★★★★★
Shopify

Excellent service. Rojen was extremely helpful. Good features in the tool. Highly recommend

on Brevo PushOwl: Email,Push,SMS · 2 months using the app