The Singer Featherweight Shop

This app is easy to use, and the support team is very responsive and helpful! Highly recommend!

Richpanel has been fantastic to work with! They are quite responsive, and I really admire their drive to make this program all it can be. It is significantly better than the alternative we were using.

NOT user-friendly at all! If you are trying to switch over from the Shopify Reviews system (which we've had in place for 6 years!) this company's system does NOT coordinate with the export file provided by Shopify to import your current stores reviews. When I attempted to follow the Reviews.io instructions for import, I was told by their associate that I would have to go through 6 years worth of reviews and manually make *each and every review* and line item workable to their system. Reviews.io might be fine if you are brand new company wishing to implement a review system to your store, but they definitely need to update their program and make their system work with Shopify if they want to gain customers who already have reviews on the Shopify platform.

This app has been working quite well... from what I understand, it has a pretty strategic algorithm that tracks customer activity so as to know what to suggest, as well as suggesting your most popular products, etc. Daniel has been PHENOMENAL with service. Applied it to our site seamlessly and looks exactly like our website theme. I was quite skeptical at first and riddled him with questions and he took care of every request and aspect change needed.

Great app! Thanks for the customization, too!

This has been one of the easiest apps we have installed and used to date! I was able to custom design (VERY EASILY!!) the pop-up window to match our theme, too.

UPDATE: Was contacted by Jay, one of the Bold developers and he assigned me an associate to work with me. Angele was very helpful and took care of what she could as a temporary fix. She is now looking into a way to fix the issue completely. As things progress, I will upgrade the stars. Another glitch or two: 1.) after selecting the products to add to the bundle, if you at any time inadvertently hit the "enter" key versus using the mouse to select 'add product', you will be kicked out and have to start all over with your bundle. 2.) If you have a price set that you want your Bundle to be, it doesn't let you do this if the price is not an *exact whole percentage* off the original total price. It overrides and configures your bundle to be an odd amount. (For example, I wanted my bundle to be $59.95, but it kept configuring it to be 29% off, making the Bundle $59.91 - even though I didn't even enter anything in the % off, but only put in my $59.95 price. Once I clicked 'save', the price would override and go back to $59.91.) This is a weekend, so will await feedback on Monday. Thanks! ************************************** Paid $25.00 to have Bold Apps set Product Bundles in our store. Once completed I came back to my store to discover they had changed the search function and it is no longer operating properly. Submitted a ticket and sent an email *with an email receipt notification* to make sure it was received (which came back as received). 8 hours later still no reply. So now, at the top of this Review it says "try contacting the app developer" - so I double check the "ticket" in the initial automated email to see if there are any updates. I am asked to login to view updates. I try that... but it needs a password (which apparently I don't have). Next I try signing up for an account using MY email address only to discover my account is already registered. I try requesting a new password. I am still waiting for that new password reset email to come to my email inbox. (Yes, I checked spam - NOT there.)