Skin Cupid
United Kingdom
Reviews (4)
Great app, lots of features and super easy to use. Support team are very responsive and always open to building new features.
Developer reply ·
Packed with features and still easy to use is a hard balance, so thank you for saying so. Great to hear support has been quick whenever you've asked for something new.
Brilliant app, super easy to setup and use. Support is also very quick to help when I have questions. Gives us great control over our collection merchandising.
We’ve been using Loyalty Lion for almost a year now, and we’ve noticed a significant increase in customer engagement thanks to the Rewards Program. The platform is easy to use and quite straightforward. A special mention goes to Jason, who was an absolute star during the implementation process. He was incredibly helpful, always available to assist, and made the entire process seamless and efficient. The support team has also been fantastic—always responsive and quick to help. Our only feedback is that we haven’t had our quarterly reviews as our Success Manager left the company, and we haven’t been contacted regarding a new assignment. Additionally, we would love to see more customization options and the ability to edit the FAQs again. Overall, we’re very happy with Loyalty Lion and the positive impact it has had on our business.
Developer reply ·
Thanks for taking the time to leave us a review. We're so pleased to hear that you have seen a significant increase in customer engagement since implementing the program. We'll also be sure to pass on your great feedback to Jason, and we're so happy to hear that his support has been so helpful for you during the implementation process. We're very happy to help you with the changes you are looking to make in your program, and your Customer Success Manager with us, will be reaching out directly to you, for more support. Please do let us know if there is anything else we can help you with!
I like this app, it's easy to set up and quite straightforward. I'm excited about new features in the near future. Customer support has also been extremely helpful and I appreciate that. I'm not rating 5 stars though because I wish their knowledge base and FAQs were more complete and that they provided user documentation.
Developer reply ·
Dear customer, Thanks for the feedback. We've recently added many new features and also enhanced existing features- So we are currently working on producing a lot of content. We are aiming to make Gratisfaction a full marketing app that will help our customers with their entire sales funnel. With best wishes Apps Mav team
