Mix-Ready

Amazing! Great features for delivering digital downloads and the support is 10/10 I was looking for a SendOwl replacement, because their recent price increase is just ridiculous. The features of the BIG Digital Download app are exactly what I need. I am currently bulk-importing ~100 products and just had a chat with Theo of their support team. Very friendly and helpful communication!

From $24 USD to $299 USD a month - that's a 1145.83% price increase... Ridiculous!! I have been using SendOwl to deliver digital downloads to my customers since I started my shop 5 years ago. I use it solely for the Shopify integration, I need no other features. I have ~ 100 digital products in my catalogue, but I don't even need the 5 GB file storage. Sorry, I am running this little business all by myself and I can't justify paying $299 a month just to deliver download links to my customers.

The app works great and has a lot of features that you wouldn't expect from a 15 USD / month subscription. You get A LOT for your money here. Also, the customer support is amazing. I just had a chat with Hakima, and she helped me with the color scheme of the review widget. Very helpful, very professional. Thank you!

Setting up my first campaign was very easy. The products on my page were updated with the discounted price quickly and there was just a minor bug with the cart not showing the money saved. I reached out to their support and Pearl was able to solve the issue within 2 minutes. Now customers can see the discount and saved amount in the cart as well. I am impressed!

Alright alright hear me out - there is a lot of frustration here about how they handled the transition to the new (paid) subscription plans. I was frustrated too when suddenly my 5 FAQ articels were deleted, just because I didn't select any plan in time. BUT the Helpcenter guys listened to all the negative feedback and restored every FAQ article. The support team was very helpful and there was compensation for the inconveniences. The new subscription plans are fair in my opinion. The App is easy to use and has been updated with new features and an easy interface. Honestly if it weren't for that bumby transition phase, I think the App would have close to 5,0 stars.