MuscleFeast
United States
Reviews (6)
Their support team is amazing! Great to work with!
Great customer support! Thanks Viktor!
It used to be a great app but after several years of using it, it stopped working for new products and I cannot get any help from customer service to get it going again. Existing products are fine but cannot add multiple images to new products.
We replaced Yotpo with Judge.me and not only has it saved us a lot of money, but it's support service has been wonderful. They are very responsive and willing to code when needed.
I purchased this app for Prop 65 warning for 2 products and the setup was easy and straight forward. The only problem is when someone tries to order in California, no warning is populated, so it does not do what it is supposed to do. I would love to upgrade this from 1 star to 5 stars but I have not been able to get any help as when I try to help from their app, I get an error message.
Developer reply ·
Thanks for your review first of all. We are sorry to hear that you had a problem with the app. We would be happy to troubleshoot it and find the solution, but unfortunately we haven't got any reply from the email address associated with the store. Please reply to those emails or simply email us at help@elastic-soft.com, so we could work with you on finding the reason. Ideally, in order to find the reason, we would like to know the order numbers where the popup was not show although it should be. As for now, I've checked your setup and noticed that you've made the warning to be shown only once during the customer session. With this option enabled, the warning won't be shown again if you previously pressed "OK" into the popup. Thanks in advance.
