OptiMonk: AI Popup Builder
by OptiMonk · launched
View in Shopify App Store ↗Reviews (455)
Works. Nice and clean. Give it a try. You, your store won't regret it.
A little bit of a learning curve but nothing too terrible. Very flexible. Just what I was looking for.
Developer reply ·
Thank you so much for the kind words! We're thrilled OptiMonk turned out to be just what you were looking for. If you ever need a hand getting the most out of it, our team is always here for you. 🧡
Very easy to use, great dashboard metrics and nice professional designs that are easy to edit and launch. Good replacement for your shopify theme default pop-ups.
Great App used it for years. The only reason I cancelled / left - Klaviyo is now offering the same service for free. If this would not be the case I would have stayed for years because its so good. A special thanks to Emil - the support was amazing. Thank you very much
OptiMonk is one of my favourite apps ever. The products is intuitive, easy and effective, and the support are exceptional
Make sure to take advantage of their demo call! I spoke with Emil, and he was very knowledgeable and helped me understand all the next-level options they offer. Really worth adding to your site!
Developer reply ·
Hey there! Thanks a lot for your review. Once again, welcome to OptiMonk. We truly hope you'll enjoy exploring the features and interesting use cases. If you happen to have any questions, just know that we are one click away :). Cheers, Emil from OptiMonk
the app was fine and we used it for maybe a year. But then we wanted to pause it andtehn accidentally paid for a whole year. Even though we have been long time partners they did not care at all. They know we just paid more than 800 dolalrs for something we couldnt use at the time and they refused to pay us back. This is the first time i have ever experiences someone so money hungry, because we had a very good relationship before that. Now they just wanted to take as much money as possible and not care about customer relation. We were looking forward to working with them in the future but now not so much. Stay away from this company, they are not honest human beings.
Developer reply ·
Hi there, Thank you for sharing your experience, and we're truly sorry to hear you feel this way. We want to clarify that as soon as we became aware of the situation, our team reached out via email, and our colleague also offered a solution through two live chats you opened with us — an extended subscription so you wouldn't lose out on the time paid. We'd love to find a resolution that works for you. Could you please check your inbox (including your spam folder) for our latest message and get back to us? We're still here and very much open to making this right. We hope to hear from you soon. UPDATE: Hey there. Just checking in to see if you've got our emails, as we were unable to get hold of you. Please kindly check your mailbox. Best regards, Emil - OptiMonk
I originally left a positive review and still appreciate that this is a Hungarian team based in Hungary. The product itself has some strong elements. However, after using it longer, I discovered that bot and crawler scripts are counted as “impressions.” With the current increase in bots, this makes the impression metric essentially meaningless on Shopify, which materially affects how performance is evaluated and how quickly users are charged. I can no longer use this product as a result. Sadly Shopify nor Optimonk have a good solution to the advances in AI. Unfortunately, no practical solution or adjustment has been offered to address this issue, which is disappointing and not quite fair given how important accurate attribution is today. That said, their pop-ups do appear to outperform Klaviyo in terms of engagement and conversion behavior, which is worth noting.
Developer reply ·
You're the best!! I'm very glad that we had this special connection due to the language that we both love! :-) If you may have any difficulties using the editor in the future, please feel free to get back to us and our team will be happy to help you and guide you through our features. Have a great day, Anna
I needed some extra field to populate in Klaviyo It wasnt in Optimonk I asked support > they said no we dont have that BUT we will build it for you. 48 hours later its live, pretty unique to have apps actually owning their shit and implementing real value vast. Props to Emil & Team!
Fabulous team. I was on AI chat getting confused and then a real proper person came on and talked me through things and set me up. Kata, you're awesome. Thanks so much. I can carry on painting now.
The support was fast, professional and generous, and the product is intuitive and powerful. Huge fan of Optimonk!
Developer reply ·
Hi there, Thank you for taking the time to leave a review. We noticed you haven't had a chance to explore the app yet and build campaigns — we'd love to help you get started and make sure you have a great experience! If you ran into any issues during installation or setup, our support team is ready to help. Please reach out to us at support@optimonk.com, and we'll personally walk you through everything. Kind regards, Emil - OptiMonk
I had an amazing experience! The support was extremely helpful, taught me many interesting things, and guided me step by step. I’m very satisfied with the service and highly recommend it!
Really great app, lots of features and multiple ways to promote/upsell. Really fantastic help too, the chatbot does actually have handy links but if you have further issues you can get through to a person. I have done this on multiple occasions and they're very helpful and patient! Thank you!
OptiMonk has helped simplify collecting leads and making store announcements. I'm able to launch popups on multiple sites from one tool, then test conversion rates with split tests and continually optimize. I also add juice to sales by creating announcement popups, making sure visitors know there's a sale active no matter where they land.
A lot of issues setting up - chat support not really active. Can't see teams popups they have spent hours working on. A lot of bugs. Hopefully can get this sorted
Everything is working good. And conversions are doing a lot better for my website
Had questions about how my campaigns function and received a thorough response with details on how to optimize them for higher functionality and visibility. Very helpful. Also see that I am getting the expected conversions on them as they have been active. Good product thus far.
I installed their app in hopes of setting up a wheel only to find that it is so limited, hard to use, hard to set up. support wasn't any help. going to look for an alternative pop up wheel app instead. Spare yourself and don't try theirs. Some part of their lucky wheel I can even call stupid and useless like, they added a "no luck today" on their template but it required a coupon code and when you actually test the wheel and got to "no luck today" you'll be greeted with a "congratulations" with a coupon code. just stupid.
Developer reply ·
Hi There! We’re sorry to hear you had a frustrating experience with our app. We understand why you might find the wheel limited, but we would also like to clarify why our template functions this way. The "non-winning" slices are included to enhance anticipation, but we ensure every spin results in a win to keep visitors engaged. The non-winning slices have a 0% weighting factor for this reason. This approach helps maintain interest and prevents users from losing motivation :) I hope this gives a better insight into why we created our lucky templates in such a way. Our development team is constantly working on enhancing our features. We also apologize if our support team didn’t meet your expectations—we’re always looking to do better! Our team has reached out to you via email to better your OptiMonk experience :) Best, Sarah & the OptiMonk Support Team
everything is fine. Perfect tool and solid, fast service.
This app has beautiful popups! And so very customizable. I was using justuno before and these are nicer looking and plans are cheaper.
Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues.
If I could exceed five stars, I would!!! As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store. Brilliant Customer Service!
Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!
Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.
HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!
Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.
Great app to easily embed popup based on cart info - support is excellent when we wanted to modify the usual behavior.
Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!
OptiMonkのサポートチームは本当に素晴らしいです!対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。 The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.
Developer reply ·
Hello, Thank you very much for your kind review. We are really glad that you are satisfied with the quality of the support that you received 💪🏻 Feel free to reach out to us in the future if you need any assistance. Kind regards, Stephan and the OptiMonk team
Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!
Developer reply ·
Hello, Thank you very much for this nice review. I'm glad that the workaround was helpful and I could assist you 😊 Feel free to reach out to me again if you need help. Kind regards, Rudolf and the OptiMonk Team
Perfect service!
Developer reply ·
Hello, Thank you very much for your review. Feel free to get back to us anytime 😊 Best regards, Rudolf and the OptiMonk Team
This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign. I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!
Developer reply ·
Dear Alef Bet Team, Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help. I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance. Kind regards, Réka from the OptiMonk team
Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app
Developer reply ·
Hello Nik, It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers. If you have questions in the future, feel free to reach out to us again 😊 Good luck with your business 🚀 Best regards, Rudolf and the OptiMonk Team
Developer reply ·
Dear Heck Food Team, Thank you for your kind review, feel free to contact us anytime! Kind regards, Stephan
Really great support, fast and does not leave you before it works
Developer reply ·
Dear Kirkensgaard Mode & Stil Team, Thank you for your review, I'm glad I could help you :) You can get back to us anytime if you have questions. Have a great day! Best, Stephan
“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always! The Amazon Factory Store Team
Developer reply ·
Dear Amazon Factory Store Team, Thank you very much for this lovely review, it was heartwarming to read! Feel free to reach out to us if you need any help, I would be happy to assist you again :) Have a beautiful day and wishing you the best ☀️ Kind regards, Réka
Dont waste time. This app show all the previews broken. Unorganized. Making impossible to view how it supose to work on your page. Fonts uncenter on the space of the button, the image is display in another location.. just sucks.
Developer reply ·
Hello, I’m really sorry that you had trouble editing your campaign. Please rest assured that our goal is to have an easy-to-use, user-friendly system and we are constantly working on making it better, and implementing new options and features. I’d love to help you set up your first campaign and would love to hear your detailed insight on how we could make our editor better, I also sent a separate email to you. Again, I apologize that your first experience wasn’t optimal with us, let me make a better second impression. Kind regards. Réka from the OptiMonk Team
Its really great, I would definitely recommend OptiMonk, thankyou so much for your services.
Developer reply ·
Dear Eraya, Thank you for your kind review, we're glad you'd recommend us! Let us know if you need anything :) Kind regards, Sarah & The OptiMonk team
Excellent application has everything you need. A/B testing, analytics, and much more!
Developer reply ·
Dear Horzo Team, We're so happy to hear you find the app excellent, it means a lot to us! As always, let us know if you need anything, we're here to help :) Best, Sarah & The OptiMonk Team
Really easy to use, and amazing customer service. Would recommend this to anyone trying to increase leads and conversions.
Developer reply ·
Dear Hawksley Team, Thank you for your glowing review and your lovely recommendation! 😊️ I am so glad that you found my support satisfactory and our product easy to use. 😊️ We wish you millions of conversions and all the leads you can handle! 🙂 Best, Stephan from Optimonk
Terrible, text kept disappearing when trying to create a pop-up design, infuriating.
Developer reply ·
Dear Lion & The Pear Team, We’re truly sorry you had to face difficulties while editing text elements. We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour. I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us. We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly. Thank you for your honest feedback. Kind regards, Sarah from the OptiMonk Team
Awesome team help. Helpful Team
Developer reply ·
Hi There, We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us! Best Regards, Sarah OptiMonk Team
Great product & support!
Developer reply ·
Hey Salty Bay Team, Thank you so much for your kind words, we truly appreciate it🙏 Warm Regards, OptiMonk Team
This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.
Developer reply ·
Hi There, We are so happy to hear you find our app easy to use😍 Thank you so much for recommending us! We thrive to keep meeting your expectations :) Best, Chris & The OptiMonk Team
Chris was super quick to respond and help. I had some issues with embedding the app and was sorted in minutes! Professional and the pop ups looks brilliant. Thanks Saloos Team
Developer reply ·
Dear Saloos Team, We really appreciate your kind feedback, it means a lot to us :) Thank you on behalf of Chris and the OptiMonk Team! Best, OptiMonk Team
I've just installed it, so far I'm very impressed with different options it offers beyond a simple pop-up. The set up process is really simple and their customer service is great, very fast and helpful! Update! After months of using the app I can say it is quite effective in capturing leads. Their customer support team is amazing - fast and helpful!
Developer reply ·
Hey there, We're happy to hear about your positive experience with our installation process and the wide array of options we offer! Your initial impressions have us grinning from ear to ear. Simplicity is what we've always aimed to achieve, and we're thrilled it made your experience a breeze. We're here to make your journey enjoyable and productive, so if you ever want to explore more features, need assistance, or just want to chat, don't hesitate to reach out. Warm regards, OptiMonk Team
Easy to use and great customer service. Very quick to respond. It's also affordable (currently using the free version) - love it. Thank you!
Developer reply ·
Hi, We are so grateful for your review and glad to know you love the app! Best Wishes, OptiMonk Team
We've been using this app for years and the pop-ups we use deliver great results. Amazing customer service too. Would highly recommend it
Developer reply ·
Hi! Thank you so much for your kind review, we are glad to hear are getting great results with OptiMonk! Thanks for recommending us! Kind Regards, OptiMonk Team
They are really good and patient helping us with some fix issues! Chris explained every step that we need to do to correct the mistakes for the campaign we were launching
Developer reply ·
Hi! Thank you for leaving us a kind review, the whole support team is always here to help so just let us know if you need anything! Best Regards, Chris and the OptiMonk Team
I needed a newsletter popup solution and stumbled upon OptiMonk. The platform is really well designed and very easy to use. The level of customization is also amazing and I was able to create something that fits my vision perfectly. I would highly recommend giving it a try!
Developer reply ·
Hi There! Thank you so much for your kind review, we are glad to hear you find our app easy to use and would recommend it! The whole team appreciates your words. Kind Regards, OptiMonk Team
Optimonk offers so much to help us achieve and surpass our goals that we are impressed with it. We really are impacted with Csaba teachings and knowledge and of their staff. And we appreciate your business model; if we the client do great and grow, then the move to a paying tear becomes an obious decision and Optimonk sells and grow too...wow, there are some geniuses thinking over there! Thank you, guys!!
Developer reply ·
Hello There, We are so delighted to read your kind words, thank you so much!🙏 We are thrilled to hear you are impressed with our app and find Csaba's materials insightful. We are very happy to have you with us! As always, do reach out to us if you need anything😊 Kind Regards, OptiMonk Team
Appli bien faite, tout en anglais, ou en hongrois. Hot line reactive, choix vaste de pop up. Equipe sympa, formule gratuite de base suffisant pour un petit eshop...
Developer reply ·
Hey There, Thank you so much for your kind review, we are very happy that you find our app well-made! 😍 Let us know if you need anything, Kind Regards, OptiMonk Team --- Salut, Merci beaucoup pour votre aimable critique, nous sommes très heureux que vous trouviez notre application bien conçue ! Faites-nous savoir si vous avez besoin de quelque chose, Cordialement, Team OptiMonk
I recently integrated the OptiMonk into my website, and I must say, it's been an absolutely amazing experience! The app itself is a game-changer, seamlessly blending into my site and enhancing the overall user experience. Plus, making it look so much nicer and pro! Also, the support team is amazing. They're not just quick to respond; they're genuinely dedicated to helping you succeed. Every query I had was addressed with such efficiency and friendliness, making the whole process a breeze. I'm genuinely excited to see where my website will go with this fantastic add-on. Highly recommended for anyone looking to elevate their website. Thanks so much, Team OptiMonk! xx
Developer reply ·
Hey There! We are utterly grateful for your kind words and review, our support team is extremely happy to hear that you find the team helpful. We're happy to have you and your business on board with us, and we hope to work together for a long time! As always, let us know if you need any assistance, we'll be happy to help :) Kind Regards, OptiMonk Support Team
Very helpful!
Developer reply ·
Hey There! Thank you so much for your kind review, we are very happy to hear you find our tool helpful! Let us know if you need any assistance, we'll be happy to help :) Kind Regards, OptiMonk Support Team
Great app and has good features. The options to upsell and gain new leads are great and very customisable. Customer service is also great, they have been very helpful with all the questions I had.
Developer reply ·
Hello There, We're so happy to hear you find our app and customer service great, this is our goal and priority! :) As always, let us know if you need any assistance, we'll be here! :) Kind Regards, OptiMonk Team
Customer support (Chris and Ati) helped really fast when I had an issue.
Excellent piece of software. Easy to use and powerful at the same time. Also great customer service team...
Developer reply ·
Hey There, We're really grateful for your kind words and delighted to be working with you! :) As always, if you need anything we're happy to help :) Warm Regards, Sarah & the OptiMonk team
The app itself is powerful and easy to use but the app support are amazing. 100% would recommend. I cannot wait to see my conversion increase.
Developer reply ·
Hi there, Thank you so much for your glowing review! 🌟 We're delighted to hear that you find our app powerful and user-friendly. We are thrilled to be recognised, and we're here to assist you every step of the way. We're just as excited as you are about the potential for increased conversions! If you ever have questions or need further assistance, don't hesitate to reach out. Cheers, Chris from OptiMonk
Intuitive design and friendly support.
Developer reply ·
Hey there, Thank you very much for sharing your feedback with us. We are happy to hear that you've found the design of the OptiMonk app to be intuitive and user-friendly. It's been a great pleasure assisting you with your campaigns. If you ever require further assistance, please feel free to reach out to us again. Kind regards, Emil from OptiMonk
Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.
Developer reply ·
Hey there, We're thrilled to hear that you're enjoying the app! Thank you for your kind words and recommendation. Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation! Kind regards, Chris and Rudolf from OptiMonk