Big Skinny Philippines
Philippines
Reviews (4)
At first, we thought that we found the right app for our business, our Facebook messenger blast works really well, but suddenly the performance of this app fluctuates, as we noticed during our monthly sale, total message sent decreases until the campaign just activate and do nothing. We try to seek help to their Support Team but unfortunately, they can't also provide us the answer why it happens, Vivien, one of the CS Support just tell us that their experience with Sponsored Messages is still the same, it is a hit or miss, meaning they are not confident that the app performance will work for us.
Developer reply ·
Thank you for your review, we are sorry you had an unpleasant experience with our app. Please note that Recart has no effect on the delivery of Sponsored Messages, this is completely handled by Facebook. We reached out to you in a separate email to make sure your Sponsored Message setup is correct. Best, Recart team
Robert and Louis provide a good service and answer all my inquiries about their app. Hoping that your app will help us boost our sale. Thank you.
Developer reply ·
Good day to you Big Skinny Philippines, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority! Best regards, Rio Free Gifts - Customer Support Team.
great customer service! hopefully they allow the Reviews with photo soon :)
that its cool and easy to chatting with customer thank you helping me..
