diycustoms.store
United States
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Reviews (4)
Walmart is not working, it has not worked for us in several months and tech support can not figure out the issue
I chose this app because of the service recommendations. But they will only give you a demo on the product if you are going to sign up for advanced. I don't know what I wanted until I saw a demo. Back and forth, they didn't want to help so I uninstalled. I just asked for a demo.
Developer reply ·
Hi diycustoms.store team, Thank you for trying Joy Loyalty Rewards and for sharing your feedback. We’re truly sorry for any frustration caused during your experience. Our demo calls are usually offered to users requiring advanced customization, but we acknowledge that our approach was too rigid in this case, and we regret that we didn’t accommodate your request better. That was never our intention, and we sincerely apologize for any inconvenience. We’d love to make it right and properly assist you. If you’re willing to reinstall the app, our team will arrange a demo call for you right away to walk you through the features and setup. We truly appreciate your consideration and hope to have another chance to support your business. Best regards, Joy Support Team
Very easy to use. Friendly and knowledgeable staff. Will be using this more in the future.
Developer reply ·
Thank you for your kind review! We’re glad you find the app easy to use and appreciate our team’s support. We’re excited to continue helping you in the future—don’t hesitate to reach out if you need anything!"
