XTRA FUEL

Hi Analyzify Team, I am writing to express my disappointment regarding your response time. As a long-time client with a yearly subscription, I have come to expect a higher level of support. I sent several requests over two weeks ago, and the only response I've received is that you will look into it and get back to me. This is not the support I have always known you to offer. If this continues, we will seriously consider switching to another solution next year.

After experiencing some billing confusion tied to Shopify's less-than-clear invoicing format, I initially left a negative review out of frustration. In hindsight, I want to recognize just how thoroughly and professionally the ReConvert team handled everything. Avraham and the team responded quickly, refunded all incorrect charges the same day we spoke, and proactively moved us to their free-for-life plan as promised. Even when a minor discrepancy (€2.17) emerged due to currency conversion, they didn’t hesitate — they credited the difference immediately to ensure we were made completely whole. What truly stood out was the transparency and human touch throughout. Their CEO and CTO were directly involved, and Avraham followed up multiple times with detailed explanations and screenshots. They went above and beyond to make things right — and they did it all with patience, empathy, and professionalism. Support like this is rare. The issue was ultimately on Shopify’s side, not ReConvert’s, and yet they still took full responsibility for clearing it up. I’m reinstalling the app and am happy to recommend them wholeheartedly.

Thanks to Pavlo for great Support! everything works fine

We've been a loyal customer for over four years, and it's disappointing to see how inflexible the pricing structure has become. We only need browse abandonment, yet we're forced into a costly bundle filled with features we don’t use and an excessive number of impressions we don’t need. There was a time when this feature was activated for us without issue, but now, the only option is an expensive plan that makes no sense for our business. Customer loyalty doesn't seem to mean much here, and instead of offering a reasonable middle-ground solution, we’re just being pushed toward higher-tier plans. If you're a small business with specific needs, be aware that you're likely to overpay for features you don’t use. Looking at alternatives now.

Best sitemap app for shopify and greatest support!

Great support and app so far! Can totally agree with the other reviews here - SEO just got better, thanks a lot

everything is fine :) would love to have more options like UpCart has (ie the option to directly write a coupon code inside the cart drawer). and more flexibility in adding own icons below the Go to checkout button Thank you for your feedback - we apologize for this issue. Flash Cart does provide an in-app alert that the cross-sell threshold has been reached, however per your feedback, we have also activated an additional email alert. In case our support response didn’t reach you yesterday, we’ve also credited your account for one month. We appreciate your business and hope this resolves your issue!

Absolutely best review app for shopify - best support as well

Never experienced such an amazing support before! Only app in the shopify store that truly makes it easy to create BYOBs

First shopping feed app that works for us! Due to German regulations we needed a product feed that shows unit prices and base measure. And the support was able to set this up for us, thank you!