Police Brand Memorabilia and Collectibles
United States
Reviews (4)
I switched from the free Ebay app to this one, but needed help in doing so. They provided excellent customer support. I had several questions before and they walked me through every one of them. I expect nothing less from this company, as I also use their Etsy app.
Developer reply ·
Thank you, Police Brand Memorabilia and Collectibles, for sharing your experience with CedCommerce! We’re so glad that our apps have been a part of your business. CedCommerce has been working hard on improving the app's user experience, and we hope this has been reflected in your experience. We always welcome you without any hesitation, reach out to us whenever you need any assistance from our side. Best Regards, Team Cedcommerce.!
Update: probably the best customer service of any app I have used. Did everything they said they would. Great app and great company!! Update: They have went above and beyond to get everything to work. There is one issue left and they are working on it now. Product looks great and customer service has been amazing. Update: Developer emailed me. Some changes where made to backup theme, but I was not advised a backup theme had been made. Backup theme has been published, but still not working correctly. The discount is not being applied in the cart or check out. Also, the product discount grid is not centered on the product page. Developer team stated they are working on it and will get it fixed. Will update here. I have been a long time customer and recently updated my theme to version 2.0. The automatic install does not work. I have asked via chat several times for help getting this installed and I have been told they are working on it, but it still has not been fixed. Terrible customer service! Very disappointed!
Developer reply ·
Hi there :-) Thank you so much for your amazing review and we are glad to help you out with your concerns. Please feel free to reach us back if needed any assistance and we would be more than happy to help you out. Best regards,
I had some questions at first, BUT their customer service is amazing. Went above and beyond! Thank you!
Developer reply ·
Thank you for the great feedback - always happy to help
This works as advertised. This is the second year I have been using this app. Customer service is amazing!!
