Farm House Tack
United States
Reviews (5)
Smile.io staff are kind and helpful. Answered all of my questions promptly and accurately. The knowledgeable, helpful staff made migrating from our previous loyalty program a breeze. Special thanks to Lisa and Angie for your patience and help!
Developer reply ·
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Developer reply ·
Thank you for your review!
Like the others, we've been using this app for years with no issues, and now, with the update earlier this year, it's challenging to navigate adjusting items for your feed. Bulk editing is excellent, but there needs to be a way to make simple corrections directly within the product. It's ridiculous that we have to navigate out of the product to make a correction for our Google feed. I'm very frustrated with this as we have nearly 40k pieces that change by the season. Yes, my merchant success manager tried to help, we didn't get very far. Still, considering that what Shopify deems our categories should belong in is never anywhere close to where Google actually needs them to be just adds to the chaos. If we give it a few more weeks, Shopify will introduce a new paid app to fix this, as that seems to be what they do. :/
Developer reply ·
Hi Farm House Tack, William here from Shopify, thank you so much for taking your time to review the Google channel app. We've been working closely with Google and the future of the Google channel is that Google owns the development and direction of the app. We're able to assist them and I don't know of any plans to release a new paid app that fixes the problem you described, instead I'll get this feedback over to Google for additional support. William | Marketplaces Support Specialist Shopify
Himanshu Very helpful, thorough, and a pleasure to work with. He helped in transferring items from Webgility to Quick Books Ent.
Very handy app to have to make massive edits like adding or removing tags, removing mass groups of sizes that have been disco by manufacturers as well as adding new colors or sizes for the upcoming season.
