The Bijou Stove Company
United Kingdom
Reviews (3)
VP was brilliant helping me get started with this ap. I'm looking forward to using it - it looks like it will do what I need and I know there will be more help in the future if I get stuck! Thanks VP!
This app is really useful, especially when you're first starting out as you can see exactly what your customers are looking at and for how long. You can even see where their mouse is moving (which is often following their eye movements). I've often watched a playback of a customer journey and seen something that could be improved on the website - or even where something wasn't showing correctly. You can also see when a potential customer is coming back to view something for a second, third or fourth time. There are more features but this is what I've found most useful to date.
Developer reply ·
Thanks for taking the time to leave us a review! Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
I've only just started using this app and have no clue so far regarding Google Ads etc as I've just started learning all the processes myself. I thought there was an issue with the tagging, despite having done everything correctly as far as I was aware as there were some error messages in Google Ads display. However, when reaching out to help with Simprosys to see what I'd done wrong, Mohib chauhan in support was extremely helpful in showing me that all was well and it was just a matter of time before the status symbols changed, which saved me trying to change things around and messing it all up! All seems good so far with the app, but the support is definitely excellent.
