Plume Ridge Bottle Shop

I was shopping around for a rewards program for our store and I reached out to Smile with some questions. Their team was super helpful and responsive. Andrea, Lynn, Cole, Shelby and their entire team helped answer any questions I had. Setup was easy too. EDIT: I had some follow up questions and Lynn was super helpful and answered all my questions very quickly!

I tried other apps to try and create a custom XML feed, but none of them are as easy to use or as good as this app. I had some issues setting up my feed, but their customer support was very helpful and they made sure I was able to get my feed up and running very quickly. I highly recommend them.

Excellent customer support! I reached out with a few questions about a feature I couldn't figure out and the customer support team were very helpful and fixed my issue very quickly.

Great app and great customer support. This app was easy to install and get up and running. So far we're very happy with it.

Privy wasted a month of our time! We initially used Privy because their sister company, Attentive, told us we were too small to use their platform. They recommended we use Privy instead. We signed up with Privy but after a month of using their platform they informed us we couldn't use their SMS feature because of the industry we're in. SMS newsletters was the reason we even switched to Privy. You would think they would screen new clients and let them know if there were any issues, but no we wasted a month of getting all of our contacts migrated over, setting up automations, etc. A month of work down the drain, but Privy got their fee. Thanks A LOT Privy (and Attentive). Now we're back to square one. Avoid this company