Kwoff
United Kingdom
Reviews (4)
I'm finding lots of bugs with this app and as it has become more sophisticated, it's become more difficult to use. e.g. If I try to make configuration changes, it just seems to fall over and I can't access it for a few hours as it resets. Probably user error, but even so, it shouldn't behave as it is. I'm on the verge of swapping for another recommender engine.
Developer reply ·
We are very sorry for the frustrating experience you had with our app. Our engineering team has since fixed the issues and your account is now good to go. We tried to reach out to you via the live chat to let you know that everything is now fixed. Hopefully you will be able to give us another chance before swapping for another app! Do reach out to us at support@limespot.com so we can help you with any other concerns you may have with our product.
All 1,400 products on my site are no longer on Google Shopping after installing this app. All your products will move into a "pending" status. The migration utility for the old app to this is garbage. As far as I can tell I'm not passing the Google checklist as the gift cards don't have vat being charged on them even though they shouldn't have VAT on them and I don't have them listed on Google anyway. Thanks Shopify!! Possibly your worst app ever. UPDATE - We were originally told it would be "3 - 5 day" for Google to approve products. Now we are being told up to 10 days. So unless you are able to deal with 10 days without Google shopping. Don't install this app. UPDATE - Turns out the app will list your products on Google, but the integration to get the publishing notifications back appears to be broken so the app lists all your products as pending. Still a terrible integration though.
Developer reply ·
Thank you for sharing this feedback! This is a current limitation due to the fact that Google reviews all products manually, and products can be listed as pending for 10 business days. That said, we work hard to ensure that our apps meet the needs of our merchants, and I'd like to dig into this issue further with you. I’ve followed up with you via email to log your feedback for our development team. Hope to hear back from you soon! - Lauren, Shopify Support
Unless you are a developer, this app won't help you. Set up is easy. Creating metafields is easy, but then doing anything with them is where this app falls down. Shopify doesn't give you any access to the fields (in product export for example) so you have to use the export utility in the app. The problem is that creates a line per product per metavalue, which unless you are going to throw the results into a SQL database, is beyond useless. I can see the point of the app for some people, but it didn't solve our problem for creating the technical details as fields on products as a simple grid layout for our price list.
Have just set this up. It was SOOO easy compared to the search tool we used to have. And the support is amazing. I wanted something to display slightly differently so it fitted better with our store. Graham from LiveSearch fixed it within a few hours of the request. Hat's off chaps! Very impressive work. If you need an uncomplicated, inexpensive but effective search box tool, then look no further. Really, really good.
