Encore2wo
United States
Reviews (3)
It is very hard to understand your product before I even start. On one had it says you won't be charged until you upgrade, then it says you have a 14 day trial after which it will be $9.99? Which one is it?
Developer reply ·
Update: We just updated our app :) You will now be allowed to use our app for free with unlimited product options on one product. We also still offer the app completely free to anyone on a development store. Old reply: Hi Steven. I sent you an email explaining everything there. Our app is free for development stores and merchants that are on a Shopify Trial and not on a paid plan for Shopify. If you are on a paid Shopify Plan then we have a 14-day trial to test out the app before paying for the app subscription. If you have any more questions please reply to the email I sent and we would be happy to help you in any way we can. Jon Relentless Apps
Just started using the app and the interface and pricing seem great. I wanted to order some samples, however, none of my credit or debit cards were accepted. Both VISA and Mastercard are rejected? This doesn't make me feel comfortable about the app or using it for my customers. Contacted customer support and waiting for a response. Anyone else have this issue?
Developer reply ·
Hey Encore2wo. Sorry to hear you had issues here, but there seems to be something wrong. The vast majority of SPOD's merchants use VISA or Mastercard. We have very tight security regulations to ensure the safety of everyone that uses SPOD and it sounds like a security procedure may have been triggered. The best thing to do in this situation is contact Customer Support where we'll be able to get this fixed. As you've already done this I hope the problem has already been rectified. If not, please let us know and we'll get it fixed asap.
For an Amazon Associate, this app does what it claims to do. It is a fairly simple interface. The support was responsive when I had questions about the code. I am pretty happy with the app so far!. I recommend it!
