Deja Drewit

I've used this software for 3+ years (not sure why it says I've used it for 7 days, that's not accurate at all): Before this I used mailchimp for a few years, Privy, and then the shopify email service and they simply didn't do the things I wanted. First let me say that I HATE writing emails. So I search for a software that makes it easy for me and makes my emails look professional. Smartrmail has amazing features and is very easy to use and writing an email is very fast. I have created my own main template so all I have to do is write something and hit send. One of my favorite features is smart segments where you can create a list that automatically updates when someone buys a certain product or opens a certain email. this allows me to target my emails by interest instead of spamming everyone. So if i'm promoting product A i can exclude anyone who already bought it. My favorite thing about Smartrmail is their support. I've submitted many questions and suggestions over the years and they always respond as well as are always implementing new features. Their support team really wants their customers to be happy and I am mindblown because they reached out to me after reading my review and my struggle with no sales because i was in the middle of a pivot and changing my whole business. I booked a free call and they helped me figure out a new email strategy for my shop. They also showed me features I didn't even know they had!! ORIGINAL REVIEW: Do not hesitate and try this app!!! Here is why I chose Smartrmail: Shopify does not have advanced segmenting or A/B testing. but it's free. Mailchimp does not sync with my orders / customers and is expensive (twice the cost of this app) Privy doesn't have A/B testing for subject lines and does not automatically sync with your customers, tags or orders. They told me I had to manually import many csv files with EACH TAG. And that I had to use their embedded forms in order for new tags to import. Smartrmail does it all, I cannot tell you how happy I am that I found it. Their advanced segmenting is MINDBLOWING. you can email people based on WHICH PRODUCT THEY BOUGHT or DIDN'T BUY!!! They have subject line A/B testing to increase open rates. It syncs automatically with your existing email list, customers and orders, no need to import anything. -It's half the cost of Mailchimp. Even though it's not free like Shopify, I really want the extra features! I already setup a nice welcome email every time someone subscribes to my list. -their abandoned cart email is beautiful and includes a nice discount code (unlike Shopify's bland email which you cannot customize) -I can see how much $ i generated after sending an email -I love the boost feature for newsletters, which resends the email to the recipients who did not open your last email. this is a lot easier than in other apps! I've always hated and dreaded writing emails but this is the first time i can honestly say, i look forward to writing emails to my subscribers! -customer support has been amazing as well as one of my emails had a bug and didn't send out, they fixed it right away. -Although the A/B testing option is only on the higher-end plan which I do not have, I may upgrade to that option in the near future. Overall it's just a really SIMPLE and very advanced email marketing app and after 4 years I am finally happy to say goodbye to Mailchimp!

Just installed but but wondering why it's charging me an extra $2 to print a book than on the Lulu website. I like that it allows variants! Would be great if i didn't have to upload interior to every variant if it's the same and just choose to use the same interior and just change the covers. We'll see what happens I might place a test order just to see how it arrives.

I don't know how this app got so many 5 star reviews but the app is VERY MISLEADING. In order to actually pay your affiliates you must have the $69.99 / month plan!! Well there goes my whole profit! It's quite embarassing actually to announce an affiliate program and then find out you cannot process payments to your affiliates! If you don't upgrade to the $70 plan, you have to process payments outside of the app. Some of my affiliates have debit cards so I have to now go sign up for some other third party and pay everyone MANUALLY. I am so frustrated because it truly feels like I've been scammed. How am I now supposed to cancel or pay insane amount of money, I barely get any affiliate referrals!! At least make it affordable for people who barely bring in any affiliates! I'd rather have a plan that grows and charge me more the more $$ I bring in. $70 is insane for small businesses like mine, that's the whole reason I even signed up for an affiliate program is trying to make more sales because none of my online ads are working anymore and I'm barely surviving. I thought ok maybe I'll upgrade to the $20 plan but NOPE CANNOT PROCESS PAYMENTS WITH THAT EITHER!!!! Small businesses beware plus a lot of affiliates will only sign up to place orders for themselves and that that commission for themselves like a coupon. I'm so upset I don't even know what to do.

Stopped working in December 2021. Cannot add new files! Waiting for support! Pretty easy to setup! I had no idea when I migrated from WEEBLY that my digital downloads DID NOT migrate.

Wow this app has generated me over $4400! Super easy to setup and it just runs on its own! Keep in mind though if you want to join the Verified Merchant Program on Pinterest - they don't want these popups and won't approve your verification, but I decided to keep them on anyway :)

Love it, super easy to setup. Works great. I do get occasional spam reviews which is very weird but I simply HIDE them (do not publish them). I was also able to import all of my old reviews from WEEBLY via CSV and ones I imported into SHOPIFY as well. super easy! If you have reviews from outside of Shopify and you can create a CSV file (they provide you with a template I believe) you can easily import them.

Although it was fast and easy-it did not import everything. All of my sales pages did not import any of the images/video/descriptions. They all imported as very basic product pages. I had to use PageFly to redesign everything. Blog posts did not import either. Regular webpages did not import (I have over 150 web pages on my website) and you'd have to rebuild every single page, BUMMER. I am bummed out because none of this was mentioned on their website and I could not get a refund. But it appears this is the only option available right now for WEEBLY to SHOPIFY migration. Also if you have digital downloads on your website-they will not migrate. I learned this the hard way when a customer purchased a digital download and never received it. You will need to download a DOWNLOAD app from Shopify and manually upload those files. I would give this app 5 stars had they only stated all of these issues in advance. your reviews will not be imported either (again not mentioned on their website) so you will need to export them from your old site and import them to Shopify. Weebly does not let you export reviews so I had to copy and paste into a csv file. It was a good alternative but would have been nice to know in advance. Left me really frustrated after my migration to see so many things missing.